Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

January 3, 2019

Knowing out site is backed up is priceless! We're very happy with the service and peace of mind. Would definitely recommend. Thanks.

Aristo Ties
Australia
4 months using the app
March 18, 2019

We have been using Rewind as our primary website backup solution for nearly a month and we are quite pleased. We sleep better at night knowing that all our critical data is backed up daily.

It is super easy to configure and requires no effort once set up. Rolling back is just as simple and easy whether it is just one file or the entire store.

Regarding pricing, most folks will either pay $9/month or $39/month, depending on the amount of orders they receive. Overall, it's a fair price for the level of security they provide.

For us, Rewind is an integral component of our operations, especially as we scale in the coming year.

Dan Lazar
Co-founder & CEO
byrch.com

byrch.com
United States
4 months using the app
June 18, 2015

for a store like mine, with close to 6000 products, this app helps me sleep better at night :D Thank you Rewind

The Naughty Boutique
United Kingdom
4 months using the app
March 3, 2017

Great app, Have not needed it yet! We have it installed, wish we did this before we updated our theme and lost a ton of settings! peace of mind.

Mckim Photography
United States
4 months using the app
August 7, 2017

Was worried about losing all my information when I upgraded my website: https://flexifelt.com.au/ . App was easy to use and gave me peace of mind. Excellent!

Flexi Felt Australia
Australia
4 months using the app
March 6, 2019

Works as described. I like backing up right before I make major changes. It is very reassuring. Worth the money.

My Boy Basi
United States
4 months using the app
May 6, 2020

Always quick to answer chat. I find on occasion an app can break your theme and this app is awesome if that happens. Also if you do a lot of uploads of inventory it always helps to have the back up. Plus Annie gave me a high five back after support chat

Drip System Headquarters
United States
4 months using the app
Rewind replied May 8, 2020

Other apps causing issues with themes is much more common than people think - so thank you for calling attention to that! Thank you for writing the review 🖐

September 6, 2017

Its awesome!! Really stands up by the name REWIND. Its very helpful and easy to use.

Viranijewelers
United States
4 months using the app
April 4, 2018

Very good app! Highly recommended for Shopify Shop Owners who like safety.
The customer service is excellent. I am very happy whith it!

Axiashop
Hong Kong SAR
4 months using the app
August 28, 2023

Great support. Very fast turnaround in handling my request. Brittney was very to work with and understood our needs. Thank you!

Dr. Price's Vitamins
United States
4 months using the app