Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

July 20, 2018

We've spent considerable time and resource tailoring our Shopify sites, so a independent back up service is essential. We have 2 stores both using Rewind and we'll be moving to the paid version shortly.

Taylors Of Kent
United Kingdom
3 months using the app
February 19, 2017

Product seems to work very well - i have not tried a RESTORE yet which really is the proof that it works - maybe a FAQ on how to test the rewind functions are working would be a useful addition ?

Condition Monitoring Sensors And Services
United Kingdom
3 months using the app
May 27, 2021

Great product and great onboarding ! It's cool to know that there is a backup if shit hit the fan :)

Vidéotron - La boutique en ligne d'accessoires mobiles
Canada
3 months using the app
Rewind replied May 28, 2021

Ha! It's true though, you can work with confidence knowing that we'll be there for you when you need us. Thank you!

December 12, 2018

Our website, https://www.felinfach.com became big enough such that if it was lost for whatever reason, it would be a major problem. I decided to install Rewind and it has provided me with much comfort in that my website data is well backed up.

FelinFach Natural Textiles
United Kingdom
3 months using the app
November 6, 2023

Very useful app that does exactly what it's supposed to.

ChokeSports
United States
3 months using the app
November 7, 2017

If you want to sleep at night, get this app! Thankfully I have not had a reason to Rewind but just knowing I can is worth its weight in gold.

Kisjewelry
United States
3 months using the app
February 27, 2020

I've used this app for a few years both on an old site and on my new one.
It's worth knowing that all my customizations are safe, especially as I have a complicated site that has taken a long time to build.

This time around, I've paid a Shopify expert to make a lot of custom changes to be made to my original template, plus I've added a blog and a newsletter.
The monthly fee is definitely worth knowing that everything is safe and backed up if the worst was to happen.
It would take months to reassemble my site.

https://sophia-alexander.com/

Sophia Alexander Gold Fingerprint Jewellery
United Kingdom
3 months using the app
February 16, 2021

Excellent support. Install was quick and easy and we are up and running with backups in minutes. Surprising that shopify does not really support backups or redundancy other than catastrophic failure. This apps gives us peace of mind when making any sort of change, installing new apps, or working with programmer/contractors which we often do. Did not realise just how vulnerable our storefront was until now. Thank you
Annanda Chaga Mushrooms

ChagaMushrooms.ca
Canada
3 months using the app
August 14, 2018

This should be the first app you install in your Shopify account! Essential. Easy. Awesome.

Love For The Planet
United States
3 months using the app
Edited July 22, 2020

User-friendly Rewind Backups is an excellent App to backup your Shopify stores. We used to have our programmers backup every couple weeks, but Rewind Backups is automatic, every day. Great add-on for our stores.

ILONA.COM
United States
3 months using the app
Rewind replied July 22, 2020

We actually back it up at least every day! We're happy to have you on board :)