Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

Edited April 14, 2019

I use just the free version of the store to do back ups. So wonderful and I would definitely upgrade to the paid version someday! Very glad I found this app.

Little Shop of Miniatures
United States
3 months using the app
April 27, 2018

Rewind is great, I cant imagine losing my data. Peace of mind knowing everything is constantly being backed up!

Faeswimusa
Australia
3 months using the app
January 18, 2019

I wanted something to back up the hard work in case (god forbid) something goes wrong. I have not yet used it but it is peace of mind knowing that everything is backed up. The staff is also great as they answer fast which is gold to me.

belledesoiree.com
United Kingdom
3 months using the app
Edited February 10, 2021

Not only has it been doing what I have needed it to (does what it says on the tin), but in my haste to clean up my apps, I accidentally deleted the app. Panicked, I went to their website and connected with customer support (Logan) and she stepped me through how to reinstate my account. And like she said, all my previous backups were there waiting for me. I am seriously impressed, and this bungle on my behalf only took about 2 mins to rectify. Great service, great app. Well done team. From Alison @ beautiful-robes.com

Beautiful Robes
Australia
3 months using the app
March 22, 2019

Great App that is easy to install and easy to use. Gives peace of mind that you won't lose all of your hard work if something goes wrong.

Mission Coffee International
United States
3 months using the app
April 29, 2020

Pretty simple install and it is on auto pilot from there. We feel more secure with our data being backed up each day.

Classy Walking Canes
United States
3 months using the app
Rewind replied May 1, 2020

We've got your back!

February 14, 2020

I was in trouble with some apps installed on my shop, so I needed to restore my website to a previous date. After receiving assurance by their customer support, I successfully restored my website to the date I wanted. Great App, Thanks.

Fashion Silver Jewellery London
United Kingdom
3 months using the app
Rewind replied February 14, 2020

Sorry to hear that other apps gave your store unexpected problems - that happens more often than people think! Glad to hear we were able to help restore things back to normal :)

June 2, 2020

This app is imperative to have! I was skeptical about the app at first - thought it would be just an additional expense for another app hardly used. So glad we ended up going froward with it - we recently incorporated another app which completely wiped out everything once their developers went live with it, within a matter of minutes everything was restored thanks to Rewind.

Highly recommend!

Balance Factor
United States
3 months using the app
Rewind replied June 4, 2020

Holy smokes, that's scary! So glad to hear we were able to help out :) thank you for writing a review.

April 30, 2020

This app is very important to get early on before you have done too much on your site. I downloaded it to keep me from making more mistakes from pure ignorance of the eCommerce world. We are all learning at some point and it's nice to have a safe backup for when you mess up.

Town & Country Shoe Outlet
United States
3 months using the app
Rewind replied May 1, 2020

Well said! Thank you for taking the time to write a review, we really appreciate it.

May 25, 2020

This is a very useful app if you care for your store (and you probably do). Fortunately, I did not have the necessity to recover anything yet, but still it is a relief to know that I am always backed up.

Ohmycard.es
Spain
3 months using the app
Rewind replied June 4, 2020

Thanks for the kind words! Happy to hear you're enjoying the peace of mind :)