Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

February 18, 2020

The peace of mind knowing we have backups separate from Shopify's system is fantastic.

The app was easy to install and change reports are great. Easy add for any store looking to ensure consistency.

www.radiodepot.com

Radio Depot
United States
3 months using the app
Rewind replied February 21, 2020

That's great to hear, we're proud to protect your store! Thank you for writing a review.

June 13, 2018

Great apps and great team support.
Thanx so much for your help

Dropnos
United States
3 months using the app
June 30, 2018

Great app, works just fine. No more worries about data loss!

Trecipestedivort Ro
Romania
3 months using the app
September 1, 2020

I use the app to back up my shopify store in case disaster struck and i lost everything. For the price I,d say it is very worthwhile.

cueboss.com
United Kingdom
3 months using the app
Rewind replied September 8, 2020

Glad to hear we're protecting your store! Thank you for trusting Rewind.

Edited February 19, 2020

The app is very easy to use and full of features. Once I had an issue (on my side), contacted support and they sorted it in about 3 mins. It is excellent value for money, and I think it is much needed given the importance of back-up.

LoveHistoria
United Kingdom
3 months using the app
Rewind replied February 21, 2020

Thank you! We pride ourselves on our customer support - I'm glad to hear we were able to help out so quickly :)

Edited June 25, 2020

We haven't launched yet, but invested more than a year of work on the website (we have more than 150 products and hundreds of food recipes)
The first thing that I wanted for my site is back up.
Rewind has been amazing so far, its backup everything !!!! on my Shopify account automatically, and already saved me several times when products have been mistakenly deleted, it was very simple to restore from backup - perfect.
highly recommended

lollygag
United States
3 months using the app
Rewind replied June 29, 2020

Thank you for the kind words + recommendation! Good luck with your launch :)

July 19, 2018

Does the job well and takes the worry out of losing your stores data. Highly recommended.

Stumble And Loaf
United Kingdom
3 months using the app
July 30, 2020

I've experienced data loss before (on another platform) and it isn't pretty. The price that rewind charges isn't even a drop in the bucket considering what it would cost in down time and hassles in case of data loss. The Rewind app took no time to set up and it sends me weekly reports to keep me posted on what it's doing. If you care about your Shopify store, I highly recommend you install and use Rewind. Even if you don't care, you should still install Rewind because as I said, data loss isn't pretty.

Hi-Fi Centre
Canada
3 months using the app
Rewind replied August 13, 2020

Sorry to hear you've experienced data loss - that happened to our co-founder and it's why Rewind was created back in 2015. Thank you for the kind words! We're proud to protect your store.

Edited April 1, 2019

Love it. Does exactly what it promises! I don't have to worry about backing up my files or making changes .

Old Time Farm
United States
3 months using the app
November 7, 2017

Awesome. You NEED this app if you care about your store.

Malesextoysstore
United States
3 months using the app