Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

April 7, 2019

Easy to use and install - works right away - nice customer service - fortunately I have not needed the backup restore yet and hope that stays that way - but it gives me a good feeling to be protected in the worst case. I can only recommend it! Thanks for the great tool :)

SYNO Schmuck-Design
Germany
About 2 months using the app
December 19, 2016

Best app. It helped us a lot many times to regain our previous backed-up work. Highly recommend it for every store.

Dealsleague
Canada
About 2 months using the app
November 30, 2018

5 stars for this. Free me from worrying about lossing my hard work. It's easy to use and it takes just a few minutes to set it

Addict To Deal
United States
About 2 months using the app
Edited August 5, 2019

Fortunately haven't had to use it to reinstate my store but great to have the peace of mind, and weekly reports showing me what has been backed up.

Sunday's Child the Label
Australia
Over 3 years using the app
November 30, 2016

So far so good. Works smoothly and is trouble free.

Snogear
United States
About 2 months using the app
Edited May 25, 2021

We have recently started using Rewind. The app is very convenient to use and the after-sales and customer service is great!

Külbs-Steaks Onlineshop
Germany
About 2 months using the app
Rewind replied May 28, 2021

We definitely take pride in our customer service - thank you for trusting Rewind!

November 21, 2016

I lost all of my blogs about 2 months ago, with just the click of the wrong button. I found out about Rewind and they took the time to help me figure out how to recover many of the blogs that everyone else said could never be recovered. Rewind is now backing up all of my work and I don't have to worry about losing any of them again. THANK YOU! Rewind!

Yellowhousebookrental
United States
About 2 months using the app
March 25, 2018

Simple to use. Extremely responsive. We're glad to have access to such reliable partners of Shopify! Inspired by this community and the resources here!

Mercurymosaics
United States
About 2 months using the app
May 18, 2020

This is a must have. I have already used it once for a simple task of restoring information on 1000+ products that was overwritten, which would've taken me hours to re enter manually. It's great to know that if anything goes wrong with the function of your website, all you have to do is rewind it to before it happened.

Blighty's British Store
Canada
About 2 months using the app
Rewind replied May 22, 2020

Sorry to hear that so many products were overwritten, but we're so happy Rewind was able to help out! Thank you for writing a review :)

May 8, 2017

Great app. Easy to use. Love the peace of mind that our site is backed up regularly and effortlessly.

Custom Newell Posts
Canada
About 2 months using the app