Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

October 11, 2017

Love this app. Nearly destroyed my store by messing with the code and this saved me.

Zeroathlete
United States
About 2 months using the app
July 26, 2021

We installed Rewind backups as suggested by our Dev. App is great and does the job silently in the background and such a peace of mind to have backups going on 365 days! You can track back any changes made in the backend from products to themes.

WAG
Australia
About 2 months using the app
Rewind replied August 5, 2021

Thank you for taking the time to write this review, we really appreciate your trust 🙌

January 2, 2019

Yes their office was closed for the holiday and reopened today. They sent an email this morning and I responded back. I hope they will help me secure and organize my files and remove all older versions of my website from my online store files. Other then that the Backups are consistent.

Ashay by the Bay
United States
Over 3 years using the app
Edited May 12, 2018

Is like having Life Insurance for your website! It provides peace of mind in case anything goes wrong and it works like a charm automatically doing the back up on the background. The customer service is very responsive. I would recommend this app.

Bonjour Baby Baskets
Canada
About 2 months using the app
February 13, 2017

So far it seems to be working well! I like the weekly update feature.

Bobbie Lous Fabric Factory
United States
About 2 months using the app
May 26, 2018

Great easy App. Must have in case you loose any info or work on the theme and make a huge mistake.

Underground Lighting
United States
About 2 months using the app
January 29, 2018

We were advised to backup our website so set about looking for an app that could do this and after reading the reviews on 'Rewind' we took the plunge and signed up. We can now sleep well at night, knowing that our website is regularly backed up offsite :-)

The Acorn Gallery
United Kingdom
About 2 months using the app
April 3, 2018

It works great. Great peace of mind. Easy to roll back

Theplantingtrees
United States
About 2 months using the app
July 1, 2018

This app gives us great peace of mind that our information is available to us should something go wrong. A must have.

Supreme Quilts 2
Australia
About 2 months using the app
April 28, 2018

I kept thinking what a disaster it would be and loss of many, many hours of development over the past few years if I lost my website or products on there... Now I have peace of mind that I have Rewind to backup my store! Thanks so much!

My Stencil Lady
Australia
About 2 months using the app