Rewind Backups , 986 reviews

Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its automatic backup and easy restoration of store data. It's praised for its reliability, user-friendly interface, and simple setup process. Many liken it to a "time machine" for stores, protecting them from data loss or coding issues. The support team is noted for their quick and effective responses, proving successful in restoring stores after accidental deletions or problematic updates.

June 20, 2017

It has been very easy to install and setup the app. It does not reduce the speed of the website whatsoever. It is a bit hard to tell about how it goes with the backups since we did not need to use it so far but it is comforting to know that our data are stored somewhere we can access anytime to avoid important losses.

Hunting Bow
26 days using the app
March 24, 2017

We started using Rewind a few weeks ago when we learned that our data was not backed up by Shopify. Thankfully, we have not needed the service but, we have the peace of mind that we are secure.

Kilnfrog Com
United States
26 days using the app
June 16, 2017

If you have ever been a victim of your site crashed and lost by something that is out of your control, then you know the absolute terror that is created by that. It's like watching your store burn to the ground. Been there! Felt That! This is the app to have so you can sleep at night. A must have, it's like insurance. Protect your income!

Glenbrook Farms Herbs And Such
United States
26 days using the app
July 20, 2021

Love this app. Makes backing up super easy. With over 400 products, this is very important to us. Thanks Rewind :)

Remedy's Nutrition
United States
26 days using the app
Rewind replied August 5, 2021

Love this review! Thank you for trusting Rewind, we've got your back 💪

Edited December 9, 2016

You have a great store. You have invested thousands of hours in it, and a lot of money. It provides you with income you used to dream about. And then you install an attractive-looking but defective app which wrecks the lot. Or you hire some goon of a coder who does the same thing. Or anything. What do you do?

I thought about that nightmare scenario. But not for long. I thoroughly researched what was out there and found and installed Rewind. Now I sleep more soundly. Have I tested it? Of course. Only a fool wouldn't. I have deleted bits of my store and then restored them with Rewind. And it works, easily and quickly. Have I deliberately wiped my whole store and tested whether Rewind would rebuild the entire thing? I'm not that brave. But I'm confident it would.

You have got to be a back-up freak these days. Back up your desktops in the cloud, or on external disks you keep in the garage. But for me, for my Shopify store, it's Rewind.

United Kingdom
26 days using the app
June 9, 2022

So a freelancer put a grenade in a product bulk upload CSV to my shopify store and destroyed over 6000 SKUs. The lovely Logan from Rewind chat support helped dampen the ensuing panic attack and within 5 minutes my entire store was back to normal. This would've cost me £1,500 to repair, so rewind has paid for itself MANY times over. Get rewind or get tested.

Type One Style
United Kingdom
25 days using the app
March 6, 2017

This app does what it is supposed to. Easy to use as well. I would definitely recommend using this app.

Real Good Toys
United States
25 days using the app
March 29, 2017

All of our inventory, including custom changes we had spent weeks making, was deleted in an instant by an update gone wrong from our supplier.

We had no backup. It was devastating.

Never again, now that we've found Rewind. It's an excellent app. Extremely easy to use. Set it and forget it. Every Shopify store should have this app. Period. Thank you, Rewind!

United States
25 days using the app
August 12, 2018

If you are on Shopify, you MUST use Rewind. Have been using it for over 1 month now, and while we haven't had to use the restore function (thankfully), it is nice to know that it is there. Rewind is a perfectly designed service that backs up ALL your store data - products, images, theme settings, customers, etc. Please do your store a favor and get this app.

United States
25 days using the app
June 9, 2017

Cannot recommend Mike and his team at Rewind highly enough. Having invested time and money building The Fine Wooden Article Companies Shopify site, and once realising that its copy, images and content was not backed up I approached Shopify for advice. Rewind was quickly suggested. A couple of email exchanges with Mike were had and Mike took it from there. Installing the App and running tests to ensure all was in order.
Really pleased with the experience and from our point of view, a good value for money level of insurance should anything go wrong with the site.
That said one area which still remains of a little concern, is the backing up of our sites settings and navigation buttons. I raised this with Mike and am assured that he and his team are working on this area of the service and once a solution has been developed and tested will be implemented automatically, included in the subscription fee.
So I look forwards very much to receiving notification when this has happened in the near future.

If some peace of mind is desired with respects your Shopify site and its files, then Mike and Rewind are your team.

Regards Pete.

The Fine Wooden Article Company
United Kingdom
25 days using the app