Reviews (1,031)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.
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I've had a great experience using Rewind so far! It's nice to know that if something goes wrong with our site all of our info is backed up somewhere.
It give us great peace of mind that our data is backed up. The system works really well, and that at no cost. We have had a small problem, when just started, with no back-up. It cost us several hours to get back online. Rewind shall prevent that. Too bad they don't offer online chat yet.
Amazing Rewind App. My products back up every week. 5 Stars and 2 Thumbs up for Rewind Team, Cheers
The support team was great. They responded very quickly and gave me the information that I needed. I'm glad that I chose Rewind Backups for our store.
This is a really great app. Its fast and easy to use
We've been using Rewind for over a month now and never felt so safe about our data! We had to recover an old version of a product's description and were able with the built-in functionality. It's a small fee to pay to get a good peace of mind!
Once we found out that Shopify does not backup our data, we saw the great reviews for Rewind Backups on the Shopify app store and installed it. Very easy to install and it works great to give us peace of mind. Any questions we had about what information on our site is and is not backed up were answered quickly by support.
The hardest worker we've got! Rewind Backups is working away in the background 24/7 backing up our orders (500k+), customers (250k+), products (8k+) and more, continuously and quietly. We installed Rewind Backups as an insurance policy .. a 'just in case' something happens. Thankfully we haven't had to call upon it yet, but we take great comfort knowing that it is in place. Installation was very straightforward. The initial backup took a number of hours (given the large amount of historic data), and everything since has been in real-time. Alex, our account manager, has been helpful and reassuring, with follow up calls ensuring we are happy with everything. Happy to recommend Rewind Backups to anyone with a Shopify store.
Congrats on the success of your store! We appreciate the kind words, backing up stores of this magnitude is no small feat – but we're equipped to handle it. Thank you for your review and be sure to let us know if we can ever help out with questions or concerns.
Fortunately we have not needed to use the app yet for a restore, but I love knowing that it is there and that you can restore by sections such as product images, pages or blogs. I am transitioning into a new theme and feel more secure knowing that my data is backed up if I need it. Installation was super seamless and required very little of me.