Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

July 23, 2019

It backs up what it says it will. Easy to use. Support is great. I'm surprised Shopify don't have automatic backups, but luckily this app steps up to the plate.

Saddleworld
Australia
About 1 month using the app
Rewind replied July 25, 2019

Thanks so much for sharing your experience! We're glad to hear that you found Rewind easy to use, and we pride ourselves on our support team :)

August 1, 2018

Essential app for Shopify, easy setup and peace of mind. Recommended.

Appsolut
Austria
About 1 month using the app
July 15, 2020

They were super responsive and got back to me on a Friday night. very helpful service and follow up.

Digby Paints
Canada
Over 2 years using the app
Rewind replied July 22, 2020

We offer support 7-days per week and hope to be 24/7 in the not-too-distant future! Thank you for the review :)

August 19, 2018

Another reliable app. Definitely great to have in case anything ever goes wrong. Super seamless. Very good product.

Sportauthentix
Canada
About 1 month using the app
November 16, 2016

Rewind has been on time all the time with backing up our stores. It is a very reliable app for backing up our files and themes. I would recommend Rewind to any business using Shopify.

Trind 2
United States
About 1 month using the app
June 9, 2022

Works as promised! Support was good and installation fast. Have not yet had the need to use it luckily, so can't tell how that works.

MUD Jeans
Netherlands
About 1 month using the app
November 7, 2020

This app is amazing and does exactly what is says without slowing your website. What really makes it stand out is the excellent customer service that is prompt and professional. Logan is great! For about the price of a cup of coffee once a month, I highly recommend this app.

Wind River Trading Company
United States
About 1 month using the app
Rewind replied November 18, 2020

That's great to hear, thank you for taking the time to share. And we agree, Logan is great!

Edited October 24, 2018

Its pretty good when you realize that have an app like this for free and works really well. Good job and hands up for you guys. Thanks and keep doing well, I appreciate your work

Tiny Imperium
United States
About 1 month using the app
March 10, 2023

Really impressed by this app, it’s ease of use and peace of mind. Remember that Shopify doesn’t automatically back up your store! Hard recommend.

Laundry Guy
Australia
About 1 month using the app
November 21, 2016

Really great App, highly recommended.
Jay - www.BornToProduce.com

Born To Produce
United Kingdom
About 1 month using the app