Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

January 9, 2017

It's a little bit pricey for something I hope to never use, but it's a good insurance policy if the poop hits the fan.

Colorit
United States
30 days using the app
June 1, 2017

So far so good. No complaints! Haven't had to test how effective it would be either.

Nailed It Disc Golf
United States
30 days using the app
June 9, 2017

I haven't had to use it in an emergency yet, but so far I am happy with the functionality and the reports that the app generates. I feel secure knowing I have it and when I had a site on another platform there was a time when I needed to restore - things can happen at anytime so it's important to have a back up!

Nancy Troske Jewelry
United States
29 days using the app
July 27, 2021

So far, so good! I didn't find the plan I wanted right away, so I contacted support. The rep was very helpful and made my plan available right away with some excellent advice about our growing business and how the plans work. She also gave me a great tip about another of their apps I plan to get!

BH_Montecito
United States
29 days using the app
Rewind replied August 5, 2021

Happy to hear that our support team was able to help you out - we think we've got the best in the biz! Thanks for reaching out about a specific plan, Shopify doesn't always make it easy for us to present the right plans.

May 4, 2018

Already saved hours of work when we needed to recover “accidently” deleted products. Very easy for me to “rewind” to a previous backup copy of the products and bring them back from the dead. A brilliant App with first class response/support.

John Norris Penrith
United Kingdom
28 days using the app
October 7, 2019

I am using this app to automatically backup my site and so far all seems very good. I highly recommend this app.

Nicholas Engert Interiors
United Kingdom
28 days using the app
Rewind replied October 8, 2019

Thanks for the kind words + recommendation, Nicholas!

June 24, 2022

Easy to setup and works in the background. Would love for them to add a backup for Stocky app too that is owned by Shopify.

Mil-Bar
United States
28 days using the app
November 28, 2016

Great app! This is a lifesaver for us. Thank you!

Electrictrike Com
United States
26 days using the app
March 24, 2017

We started using Rewind a few weeks ago when we learned that our data was not backed up by Shopify. Thankfully, we have not needed the service but, we have the peace of mind that we are secure.

Kilnfrog Com
United States
26 days using the app
June 16, 2017

If you have ever been a victim of your site crashed and lost by something that is out of your control, then you know the absolute terror that is created by that. It's like watching your store burn to the ground. Been there! Felt That! This is the app to have so you can sleep at night. A must have, it's like insurance. Protect your income!

Glenbrook Farms Herbs And Such
United States
26 days using the app