Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

February 8, 2022

The support team was great. They responded very quickly and gave me the information that I needed. I'm glad that I chose Rewind Backups for our store.

Natural Health Heals
United States
About 1 month using the app
July 18, 2018

This is a really great app. Its fast and easy to use

Ezlites Com
Canada
About 1 month using the app
July 18, 2017

We've been using Rewind for over a month now and never felt so safe about our data! We had to recover an old version of a product's description and were able with the built-in functionality. It's a small fee to pay to get a good peace of mind!

Retro Modding
Canada
About 1 month using the app
March 24, 2023

Once we found out that Shopify does not backup our data, we saw the great reviews for Rewind Backups on the Shopify app store and installed it. Very easy to install and it works great to give us peace of mind. Any questions we had about what information on our site is and is not backed up were answered quickly by support.

ION Clairety
United States
About 1 month using the app
June 10, 2021

The hardest worker we've got! Rewind Backups is working away in the background 24/7 backing up our orders (500k+), customers (250k+), products (8k+) and more, continuously and quietly. We installed Rewind Backups as an insurance policy .. a 'just in case' something happens. Thankfully we haven't had to call upon it yet, but we take great comfort knowing that it is in place. Installation was very straightforward. The initial backup took a number of hours (given the large amount of historic data), and everything since has been in real-time. Alex, our account manager, has been helpful and reassuring, with follow up calls ensuring we are happy with everything. Happy to recommend Rewind Backups to anyone with a Shopify store.

Schoolbooks.ie
Ireland
About 1 month using the app
Rewind replied June 23, 2021

Congrats on the success of your store! We appreciate the kind words, backing up stores of this magnitude is no small feat – but we're equipped to handle it. Thank you for your review and be sure to let us know if we can ever help out with questions or concerns.

August 1, 2018

Fortunately we have not needed to use the app yet for a restore, but I love knowing that it is there and that you can restore by sections such as product images, pages or blogs. I am transitioning into a new theme and feel more secure knowing that my data is backed up if I need it. Installation was super seamless and required very little of me.

Leisure Depot
United States
About 1 month using the app
September 25, 2018

What a great app! I am getting more and more savvy with shopify but this app gives me the confidence to keep learning more. I know if I screw something up it can always be fixed! My developer likes that we have it too as it gives us both the security of knowing we can always fix any hiccups.

Marcher
United States
About 1 month using the app
Edited December 9, 2019

Brilliant app, simple and quick to install does exactly what we need it to do.
We highly recommend it.

Maids to Measure
United Kingdom
About 1 month using the app
Rewind replied December 10, 2019

So glad to hear that, thank you for recommending Rewind + for writing this review!

January 6, 2022

We've just started using REWIND Backups. Already got me out of a little pickle, so very happy. The main thing is peace of mind.

Jo Downs Handmade Glass
United Kingdom
About 1 month using the app
Edited July 19, 2019

A friend of mine told me about Rewind and the benefits for us as a start up web business. It's reassuring to know that we can feel safe with Rewind and that our data is being taken care of.

Upstand
Australia
About 1 month using the app