Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

September 8, 2022

I haven't had a chance to use the app (thankfully) but after crashing our site and losing all product descriptions, HS codes, weights, etc once in the past, Rewind provides valuable peace of mind. The onboarding team has been very helpful.

Immersion Research
United States
About 1 month using the app
July 17, 2019

Needed something easy to use that would backup my store and this is just what I needed. The fact that it is free for a startup site is a bonus!

Dark Swamp
United Kingdom
About 1 month using the app
Edited July 29, 2022

It's great having peace of mind that our information is backed up and safe. The support from the Rewind team has also been excellent!

STYLIDEAS
United Kingdom
About 1 month using the app
December 14, 2018

Knowing out site is backed up is priceless! We're very happy with the service and peace of mind. Thanks to those that recommended Rewind. We'll pass on to others new to Shopify! Thanks Rewind!

Studio 639-Tonia DeBellis
Canada
About 1 month using the app
Edited September 21, 2018

The app seems to work great and I sleep well at night knowing that all our data is secure. 5/5 - would backup again.

The Official Moomin Shop
Finland
About 1 month using the app
April 9, 2019

This app is peace of mind more than anything. But if I do need it, it's there and is easy to use to back up a certain part of your site or the whole thing. And the customer service has been great so far in answering any questions I had about how to use it, makes all the difference!

Healing Brave
United States
About 1 month using the app
Edited January 27, 2019

Like this Rewind Backups which gives me a hassle-free auto daily back-up of my on-line store without fail. Back up my store is always my top priority !

Mageline World
Malaysia
About 1 month using the app
July 25, 2018

I've only had it installed for a few days but so far so good! I love the peace of mind it brings, a great app!

Fab Bikini
United Kingdom
About 1 month using the app
February 13, 2019

Great app for a piece of mind. Easy installation. Hope I never actually have to use it to recover my store. But great to know it's ll backed up.

Nodeform
United States
About 1 month using the app
July 23, 2019

It backs up what it says it will. Easy to use. Support is great. I'm surprised Shopify don't have automatic backups, but luckily this app steps up to the plate.

Saddleworld
Australia
About 1 month using the app
Rewind replied July 25, 2019

Thanks so much for sharing your experience! We're glad to hear that you found Rewind easy to use, and we pride ourselves on our support team :)