Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

March 29, 2017

All of our inventory, including custom changes we had spent weeks making, was deleted in an instant by an update gone wrong from our supplier.

We had no backup. It was devastating.

Never again, now that we've found Rewind. It's an excellent app. Extremely easy to use. Set it and forget it. Every Shopify store should have this app. Period. Thank you, Rewind!

Luxlair
United States
25 days using the app
June 9, 2017

Cannot recommend Mike and his team at Rewind highly enough. Having invested time and money building The Fine Wooden Article Companies Shopify site, and once realising that its copy, images and content was not backed up I approached Shopify for advice. Rewind was quickly suggested. A couple of email exchanges with Mike were had and Mike took it from there. Installing the App and running tests to ensure all was in order.
Really pleased with the experience and from our point of view, a good value for money level of insurance should anything go wrong with the site.
That said one area which still remains of a little concern, is the backing up of our sites settings and navigation buttons. I raised this with Mike and am assured that he and his team are working on this area of the service and once a solution has been developed and tested will be implemented automatically, included in the subscription fee.
So I look forwards very much to receiving notification when this has happened in the near future.

If some peace of mind is desired with respects your Shopify site and its files, then Mike and Rewind are your team.

Regards Pete.

The Fine Wooden Article Company
United Kingdom
25 days using the app
August 27, 2017

In this day and age was paranoid about losing chunks of my website whether maliciously or by accident and wanted peace of mind. Glad to say have not had to use Rewind but have given five stars as easy to install and communication has been good so should I need to use Rewind am confident the team will help me out should I have any issues I can't figure out myself
www.hammockbarn.co.uk

Hammock Barn
United Kingdom
25 days using the app
August 4, 2017

so far so good, very good comms

Technologyoutlet
United Kingdom
25 days using the app
January 20, 2017

Great app, I was terrified of the possibility of the products or page code being corrupted. This helps me to sleep at night.

Pilot Brewing Supply
United States
25 days using the app
March 8, 2021

I installed this app a few days ago and it is such an excellent app.I had lost some products o my store and could restore them all with a click of a button.

Pistom
Angola
25 days using the app
July 10, 2017

It all seems to be working well for us so far! Hopefully, we never have to use the backup, but it is good peace fo mind to know it is there!

Australian Kunzea
Australia
25 days using the app
October 17, 2017

I have not had to use it but it gives me piece of mind, especially when I have others working on the site. Thanks!

Playing Card Decks
United States
25 days using the app
July 27, 2020

This does a nice job of backing up daily and sending weekly reminders that everything is backed up. Having gone through the painful experience of losing a website that wasn't properly backed up, this provides good peace of mind.

Box Save
United States
24 days using the app
Rewind replied August 13, 2020

We're proud to provide that peace of mind!

November 26, 2016

Great app for keeping backups! Highly recommended.

Ebikekit
United States
24 days using the app