Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

Edited May 28, 2017

A must-have app for all Shopify store owners. Trust us, you would not regret it!

Lamporia Com
United States
6 months using the app
June 11, 2017

Works well, and makes updates and tweaks painless and worry-free.

Driftwoodinteriors
Australia
6 months using the app
August 30, 2016

Love this app, it has saved me from near disaster once prior due to a developer accidentally killing a key component of our site. We simply couldn't live without this app!

Get Socked
Australia
6 months using the app
November 25, 2016

Good app, it's nice to have confidence that in case of a catastrophe there is a way to revert back to older versions of your store.

Heatherbrownart
United States
6 months using the app
Edited February 28, 2017

The app seems to work well and has a well designed interface for backing up. We have not tried a restore yet, but app appears professionally made and shows a breakdown of each type of item backed up separately. This is a good app for some security.

Handmade Tile By Emu
United States
5 months using the app
May 27, 2017

After all the work that has gone into making barklabel.com, it's nice to know that if anything ever happens to it, with the rewind app, we can get it right back to functioning!

Barklabel
United States
5 months using the app
Edited October 10, 2017

Very slick and professional. Impressive but at $39 a month is far from cheap.

Update: - Had to uninstall Super slick and the dashboard is wonderful but for a medium size store to be charging $99 a month is madness
At that price it's worth my while writing my own version with the API.

Playblue
Ireland
5 months using the app
August 29, 2023

Great app with great support. Requested to bundle up the plan since we have multiple stores, and they did not hesitate at all. Keep it up!

myFirst Thai
Thailand
5 days using the app
Edited December 17, 2018

I don't have very many products and signed up for the free plan. I don't know how it's possible that they are now charging me $ 8-month fee as saying I have 5000+ records when I don't even have a hundred products. Slimy, sneaky people. Distrust very much! Oh, and they have a no refund policy!

Something to Cherish®
United States
5 months using the app
Rewind replied July 29, 2019

Thanks for choosing Rewind to backup your store. We have a very flexible refund policy that will refund any charges to customers who aren't happy with our service.

In your case, you were being billed for the total number of items in your backup, not just the number of products. This would have been explained when you subscribed to Rewind.

We'd be happy to refund you the $8 fee - simply contact us at help@rewind.io or 1-855-5-REWIND and we'll refund you the full amount.

October 31, 2016

Our store, www.earbuddies.com has benefitted greatly from Rewind. We provide a medical device that reshapes the soft cartilage of baby's ears, resulting in permanent correction of stick out ears. We've put a lot of work into our site, and rewind gives us the peace of mind to know that our hard work is safe guarded.

Thank you :)

Ear Buddies
United Kingdom
5 months using the app