Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

August 4, 2017

so far so good, very good comms

Technologyoutlet
United Kingdom
25 days using the app
January 20, 2017

Great app, I was terrified of the possibility of the products or page code being corrupted. This helps me to sleep at night.

Pilot Brewing Supply
United States
25 days using the app
March 8, 2021

I installed this app a few days ago and it is such an excellent app.I had lost some products o my store and could restore them all with a click of a button.

Pistom
Angola
25 days using the app
July 10, 2017

It all seems to be working well for us so far! Hopefully, we never have to use the backup, but it is good peace fo mind to know it is there!

Australian Kunzea
Australia
25 days using the app
October 17, 2017

I have not had to use it but it gives me piece of mind, especially when I have others working on the site. Thanks!

Playing Card Decks
United States
25 days using the app
July 27, 2020

This does a nice job of backing up daily and sending weekly reminders that everything is backed up. Having gone through the painful experience of losing a website that wasn't properly backed up, this provides good peace of mind.

Box Save
United States
24 days using the app
Rewind replied August 13, 2020

We're proud to provide that peace of mind!

November 26, 2016

Great app for keeping backups! Highly recommended.

Ebikekit
United States
24 days using the app
June 12, 2022

We pay monthly fees and no backups are made. Support does not give us an answer. We recommend using another app. Pagamos cuotas mensuales y no se hacen copias de seguridad. El soporte no nos da una respuesta. Te recomendamos que utilices otra aplicación. Wir zahlen monatlich Gebühren und es werden keine Sicherungen vorgenommen. Der Support gibt uns keine Antwort. Wir empfehlen ein anderes App zu verwenden.

Mastermind Innovation Limited | UID-Nr. ATU74977634
Austria
Almost 2 years using the app
Rewind replied June 15, 2022

Hi Julia,

Thank you for choosing Rewind to backup your store. We’re happy you were able to resolve this issue with Logan from our Support Team. It looks like with Logan’s assistance you were able to access your Rewind Vault where all of your historical Shopify store data (since the first day you installed Rewind) is securely stored.

We kindly ask our customers to get in touch with our team at help@rewind.com with any issues prior to leaving a review. We have a dedicated Support Team available 7 days a week to troubleshoot, help restore data or access your backups, and answer any questions you may have.

January 26, 2017

Thank fully I haven't had to use Rewind yet but I've got peace of mind now knowing that should anything happen my whole shop is backed up - with no effort from me! Thank you :-)

Happy Tummies Pty Ltd
Australia
23 days using the app
February 23, 2017

I am quite happy with my rewind program. I can check to see how my site is doing!

Artisanscorner1
Canada
Over 1 year using the app