Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

November 20, 2016

Thankfully I've not had a need to try restoring anything yet, but it appears to have backed everything up as it "says on the tin", so I can't fault it.

Leisuregames
United Kingdom
Over 5 years using the app
March 1, 2019

A fantastically convenient way for low-fi operators to ensure their online store data is backed up.

Ocean Remedy
Australia
Over 5 years using the app
July 24, 2017

Great back up option for our large website with many SKUs and order. It does it all

Thanks
Basketball Jersey World

B Jersey World
Australia
Over 5 years using the app
January 18, 2017

I did not have a backup option on my last website. A developer was doing some coding for us and royally screwed things up to the point our website was unusable. If I had Rewind, I could have easily been back up and running. I never have to worry about it again. The weekly reports I receive lets me know they are on top of it in case I need to call on them.

Thesignsource Net
United States
Over 5 years using the app
February 7, 2017

App is great, easy to setup and provides us with the back ups we need to know we are always covered.

Woodenwonderland
Australia
Over 5 years using the app
July 16, 2017

This is a must have.

Having recently suffered a massive loss of data due to a Shopify glitch (not that they'll admit it) - I am still rebuilding my store three weeks later.

Rewind gives you the features that should be built into the platform by default and by doing so, gives me more peace of mind than I thought possible.

If you thought your Shopify data was backed up - it's not. Get Rewind and get on with building your business.

I have it on both my stores.

Roastedfox
Australia
Over 5 years using the app
May 18, 2018

Best app I've ever used! I tried to alter the coding on my Shopify site only to cause 404 errors across my site. NO ONE COULD CHECK OUT in my store! In a panic I contacted Rewind. They came to my rescue for the 2nd time. The people there have been very polite, responded quickly and saved me hours of work. I went from the free plan to a paid plan and I'm glad I did!

Looking Sharp Cactus Llc
United States
Over 5 years using the app
September 24, 2018

Pretty good app! Like how it backs everything up! If I lose something it will rewind it back, pretty amazing.

Armadillo Dry
Canada
Over 5 years using the app
September 7, 2016

Easy to install and I like that it provides you a detailed report. I have not had to use it yet and hopefully never will but, it provides great peace of mind knowing everything should be there should problems arise.

Global Handmade Hope Glory Projects
United States
About 5 years using the app
Edited May 12, 2023

Rewind Backup has proven to be an essential tool for my Shopify store. What makes it great is the extraordinary customer service, specifically from Logan. He showed exceptional professionalism, in-depth product knowledge, and commitment to resolving my complex backup issues.

The app itself is excellent, but a special shoutout to Logan J. for his extraordinary service. Highly recommended!

UBTECH Robotics
United States
About 5 years using the app