Reviews (629)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient restore process, crucial for recovering lost or altered store data. The customer support team is praised for responsiveness and exceeding expectations. Users appreciate the secure, automatic backups of essential data like products and customer information. Its intuitive design and proactive updates on backup status enhance its reliability, making it a vital tool for ecommerce data safety and recovery.

August 24, 2023

Great App, a must have for any Shopify store owner wanting peace of mind over their data backup. Also, many thanks to Alyssa for helping me with my first ever support request in over two years of use, the guide provided helped me resolve my issue in no time at all. Excellent customer service.

Start Fitness
United Kingdom
About 2 years using the app
March 29, 2021

This app is a lifesaver. It works really well and is easy to understand. The ability to restore now and to restore just one product, one collection or the entire site makes this ideal for this site and all my client's sites.

Lion Country Supply
United States
About 2 years using the app
June 7, 2018

Saved my bacon! Lost my entire theme, had it restored in minutes.

Tech Instrumentation
United States
About 2 years using the app
March 10, 2022

This app is a lifesaver. I was having trouble understanding something and the customer service from Noah was extremely helpful, helped me get my head around the issue within minutes. Wouldn't hesitate to recommend Rewind Backups - thanks so much!

Pawprint Illustration
United Kingdom
About 2 years using the app
March 11, 2022

Great service & support. I highly recommend Rewind to manage store backups, and their customer service team is fantastic!

Thursday Boot Company
United States
About 2 years using the app
April 18, 2022

After a big mistake by a 3rd party that messed up a lot of our back end, we were about to commit hundreds of hours of work to repair the damage but then I remembered we had Rewind installed. Fixed everything with a click of a button and I couldn't have been more grateful and relieved. Since then, we've made sure it's installed on our other stores and support has been great too!

The J. Peterman Company
United States
About 2 years using the app
Edited October 3, 2018

We're already had an instance where a liquid file was incorrectly edited and Review Rewind saved our bacon (kept us from a terrible mistake). We were able to successfully restore the original file with no damage. Review Rewind = backup insurance. Easy to install.

UPDATE 10/02/18: I contacted support because I couldn't "Rewind" several liquid snippets. They fixed the issue in no time and was fast on a response. Still highly recommend this app since this is the second time it has saved my bacon!

Rex with Aqua Design | https://aquadesign.com

Aquadesign
United States
About 2 years using the app
September 7, 2022

I love the peace of mind this app provides. It just runs in the background without me having to do anything. I almost forgot I had it. Yesterday was the first time when I actually needed the app for help. I accidentally deleted a product and was about to panic but then I remember I had Rewind Backups installed. With just a few simple clicks I was able to restore the deleted product within seconds and it was exactly like how it was before. This app is such a lifesaver and it’s well worth the cost. All Shopify stores should have it installed.

Essensa
United States
Almost 2 years using the app
February 10, 2023

Good service saved me once from losing everything which was very nice and reassuring. Good service in getting me back up on feet ASAP

Sybotanica
Netherlands
Almost 2 years using the app
October 17, 2023

This is the best insurance that one can purchase for their website. We had several scares in the past with coding get messed up by various apps, etc. I no longer need to have anxiety over this now that we have back-up of our site always available. You shouldn't hesitate.

Life inTents
United States
Almost 2 years using the app