Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

Edited February 20, 2019

You don't realize you need a product like this until YOU NEED a product like this. I have had this app for almost a year. I am very careful with my data, I check, recheck, pause long before I every "delete" something. Today was the first day I have ever look to "Rewind Backups" to get a product back that I misread and deleted. It flawlessly worked!

Thermo Works
United States
Over 5 years using the app
Edited February 12, 2017

The app seems great so far. Hopefully I never need to use the restore feature but it's great peace of mind knowing the backups are there should something go wrong.

My Lash Store
Australia
Over 5 years using the app
November 20, 2016

Thankfully I've not had a need to try restoring anything yet, but it appears to have backed everything up as it "says on the tin", so I can't fault it.

Leisuregames
United Kingdom
Over 5 years using the app
March 1, 2019

A fantastically convenient way for low-fi operators to ensure their online store data is backed up.

Ocean Remedy
Australia
Over 5 years using the app
July 24, 2017

Great back up option for our large website with many SKUs and order. It does it all

Thanks
Basketball Jersey World

B Jersey World
Australia
Over 5 years using the app
January 18, 2017

I did not have a backup option on my last website. A developer was doing some coding for us and royally screwed things up to the point our website was unusable. If I had Rewind, I could have easily been back up and running. I never have to worry about it again. The weekly reports I receive lets me know they are on top of it in case I need to call on them.

Thesignsource Net
United States
Over 5 years using the app
February 7, 2017

App is great, easy to setup and provides us with the back ups we need to know we are always covered.

Woodenwonderland
Australia
Over 5 years using the app
July 16, 2017

This is a must have.

Having recently suffered a massive loss of data due to a Shopify glitch (not that they'll admit it) - I am still rebuilding my store three weeks later.

Rewind gives you the features that should be built into the platform by default and by doing so, gives me more peace of mind than I thought possible.

If you thought your Shopify data was backed up - it's not. Get Rewind and get on with building your business.

I have it on both my stores.

Roastedfox
Australia
Over 5 years using the app
May 18, 2018

Best app I've ever used! I tried to alter the coding on my Shopify site only to cause 404 errors across my site. NO ONE COULD CHECK OUT in my store! In a panic I contacted Rewind. They came to my rescue for the 2nd time. The people there have been very polite, responded quickly and saved me hours of work. I went from the free plan to a paid plan and I'm glad I did!

Looking Sharp Cactus Llc
United States
Over 5 years using the app
September 24, 2018

Pretty good app! Like how it backs everything up! If I lose something it will rewind it back, pretty amazing.

Armadillo Dry
Canada
Over 5 years using the app