Reviews (1,031)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.
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Wish i had it from day one. Would have saved us thousands of dollars and a lot of time.
Such a Great App! Could not recommend more highly. The Peace of Mind is Invaluable. The Customer Service has been Excellent. Very Happy :)
So far so good. Feels good to know our site is being backed up. Very simple to set up and get started too!
Excellent app! Easy to install and monitor. I haven't needed to restore anything yet, but it's very reassuring to see that the daily backups are being done automatically. As our site is new to Shopify, we're adding stock and making changes daily, so it is also helpful to be able to do a backup at any time to save these changes.
The app does exactly what it promises to do. I could not be happier with this app. It offers peace in mind. I recommend this app to anyone, who doesn't want to wakeup in the morning and worried what could possible go wrong with their shopify store.
Great app - does exactly what it says it does. Extremely simple to setup and control. Recommended for every shop
Highly recommended if you have a busy store. This app helped us recover all our product images after a mass update wiped them out. This app will ensure continuity of operations and the safeguarding of transaction revenue.
Today i have used the restore of date 13-AUG-2023 even 12-AUG-2023. This app not bringing my site back to normally, while my site was working perfectly fine till 14-AUG-2023. Is there any responsible person from your team to fix my issue. It is a serious issue
Hi there,
We’re sorry to hear that your restore did not work as anticipated! Our team has been following the progress on your current ticket and can confirm that both our Support and Development teams worked quickly to investigate this for you. It looks like the theme Restore worked how it was meant to. Still, there appears to have been some confusion around Rewind functionality and how the items originally appeared at the time you chose to restore back to.
Please be assured that we will always work with you to restore your data as quickly as we can and as accurately as we can.
We would love to continue having a conversation with you and share what we can do to help assure you of our commitment to backing up your data. We value your feedback and are committed to providing you with a positive experience with Rewind. We kindly ask that you respond to our email or get in touch with our team at help@rewind.com as we would love to keep discussing this with you!
We use Quantity Breaks from Bold Commerce. Been using it for years. Products C500 to C599 and other products were added to Quantity Breaks because the Price Breaks had "Disappeared". Rewind destroyed all our additions to Quantity Breaks. If point of fact we have over 1100 products in Quantity Breaks. REWIND REMOVED Over Two Thirds of our products from
the price grid we set up 3 to 4 years ago. Use Rewind at your own risk.
Rewind cannot make any changes to third party applications - we have no ability to modify the data in any application other than the ones we backup - Shopify, Mailchimp and QuickBooks Online. Please contact our support team so we can provide assistance and determine what happened. We reached out to you by email and phone immediately after seeing this review.
Fantastic must have app for every Shopify store. One of the rare times you install an app and it just does it's job with zero issues. User friendly interface, excellent pricing and not that you'll be needing it but if you do have questions the support is A+. I usually don't write reviews but these guys deserve it.