Reviews (1,028)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its reliable data backup capabilities, which secure critical store data like products, themes, and collections, and offer easy restoration to minimize downtime and revenue loss. Its user-friendly interface and seamless Shopify integration make it accessible for non-technical users. Features like staging and monitoring provide enhanced control over data. The customer support is noted for its responsiveness, with fast service available even on weekends, and positive interactions with team members enhancing the support experience. Regular updates and proactive communication from the team also boost merchant satisfaction.

Edited October 7, 2018

Using Rewind is so easy to set up within your Shopify store - it's a great add on for peace of mind that all your work is safe and sound. The service is also really good and makes sorting out any details really easy.

The Poppet Shop
Australia
14 days using the app
July 25, 2022

Rewind helps me stay confident when I add freelance developers to work on my site. Super easy to use.

Yoga Strong
United States
14 days using the app
August 27, 2018

Truthfully a 5-star app. Already used the backup feature in the first week after accidentally publishing a collection page. I'd highly recommend this plugin!

Entry Surf
United States
14 days using the app
August 12, 2018

This app was recommended to me by a Shopify expert that was helping me with my new store. It's really good peace of mind to know that there is a way to wind back if I need to and that a backup system is in place. Everyone on Shopify needs this as a backup system.

Gorgeous Creatures
New Zealand
14 days using the app
August 15, 2018

I love the design and thought gone into this app, I have yet the need to restore anything so can't comment about this, The options are individualized and very handy. Doing time date and specific item restores is just a big bonus. I will have to wait to give further feedback once I have restored something. Lets face it if you have a website you need to be able to back it up. If disaster occurs you want to be prepared.

Tuscanyhandbags
Australia
14 days using the app
Edited September 25, 2018

So far so good, they do what they claim. We haven’t need to access any data yet. I will update our review after we do.

northerncards

Northern Cards
Canada
14 days using the app
June 6, 2017

Haven't had to restore anything yet but I receive weekly reports from Rewind with a backup summary which is great. Submitted a query and received reply back same day. So far so good.

Dozze
Australia
12 months using the app
March 13, 2019

I am using Rewind to help me with the Backups of my store. Rather than downloading files from Shopify. I wish they had an option on how often you wanted it to run.

FaeLight Market
United States
12 months using the app
September 28, 2018

Awesome app. Takes away any stress about my store losing any information or data. Thank you very much!

Double Your WDW
United States
12 days using the app
September 16, 2018

Be aware of this app. I have subscribed with the Growth plan $5/month for a while. However it didn't notify me and just silently increased the fee to $49. Check your apps constantly to avoid extra changes.

BetterChoice
Taiwan
About 1 year using the app
Rewind replied July 29, 2019

Thanks for your review of Rewind. We do ask that customers be on the right plan for stores of their size, however it's not possible for us to silently increase the fee to $49 / month - all charges for Rewind have to be approved as they go through your Shopify invoice.

In addition to this, we have a simple and fair refund policy - if you're not happy with the service, just email us and we'll refund your monthly charge. We're focused on making a great service that people love - if that's not the case for you please let us know.