Reviews (1,028)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its reliable data backup capabilities, which secure critical store data like products, themes, and collections, and offer easy restoration to minimize downtime and revenue loss. Its user-friendly interface and seamless Shopify integration make it accessible for non-technical users. Features like staging and monitoring provide enhanced control over data. The customer support is noted for its responsiveness, with fast service available even on weekends, and positive interactions with team members enhancing the support experience. Regular updates and proactive communication from the team also boost merchant satisfaction.

June 21, 2017

I haven't used it yet but I'm confident it will work fine and it's at a fabulous price.

Vfm Uneq 1
United States
10 months using the app
February 15, 2021

Rewind has a great support! Especially I'd like to thank Aditya form the Rewind Support Team for very detailed, clear and prompt answers to all my questions.

Villa Cotton
United States
11 days using the app
May 10, 2023

Customer Service is great and so helpful.

Cerqular HK
United States
10 months using the app
October 27, 2023

We have recently installed this app to protect us in the event of data loss or other human error related issues. The install and initial backup went smoothly, and the app's interface seems simple enough. Although we're hoping we never have to use it, it's really nice to have the peace of mind that it provides.

Almanac Planting Co
United States
10 days using the app
November 30, 2016

It is a useful app but very pricy.

Thrive Teak Wood Central
United States
9 months using the app
November 18, 2016

Instructions for use are not easy to find.

Hornguys
United States
9 months using the app
Rewind replied July 29, 2019

Thanks for the review. Although it was posted in 2016, we thought we'd let new customers know that we've completely changed the app. It's much easier to use, and really doesn't require any instructions at all. If anyone needs help, you can find it at https://help.rewind.io or by emailing help@rewind.io.

October 29, 2018

good app does what it says. I now have it on both shops and it works fine. a must for shopify to stop mistakes

gretnagreenrings
United Kingdom
9 days using the app
March 14, 2016

I installed this app to protect against mistakes by myself or my developer. It's definitely worth it to protect your hard work!

Activist Skincare
United States
9 days using the app
November 5, 2018

Rewind Backup works great! I have peace of mind knowing I have a backup in case something goes wrong.

Hannah G
United States
8 days using the app
March 31, 2017

We installed this the first day we moved to Shopify. Even though we never had to recover data in 10 years of online business it is nice to know we are protected just in case.

Gsistore
United States
8 days using the app