Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

December 5, 2016

Easy to install and help us to sleep

Airablo
Canada
19 days using the app
April 3, 2017

Do you really want to think about having to back up each of my stores each month? Or would you rather pay a tiny fee to have a professional service take care of it for you. To me, it's a no-brainer. Backups for Shopify is an essential app for any eCommerce store.

Ramp Champ
Australia
19 days using the app
October 2, 2017

The Rewind software has already saved me from a couple of disastrous situations.
Rewind made it easy to go back and fix the problem. A great piece of software for a Shopify store.

Delaware Business Incorporators Inc
United States
19 days using the app
September 14, 2019

Annie and the team are incredible. Our store is very large and still in development. An app we installed wiped out several hundred smart collections we had set up. Rewind was able to 100% restore our collections and save us hours/days of rework. I love this app and wouldn't have a Shopify store without using Rewind.

Just Art Pottery
United States
19 days using the app
October 7, 2019

The perfect app, just set and forget. It just works and gives me complete peace of mind that I'm not going to lose any data and that I can roll back changes. The free tier is perfect for new stores, protection at zero cost while you build the business.

Little Traveller Singapore
Singapore
19 days using the app
Rewind replied October 8, 2019

Thanks so much for writing a review, we're so glad to hear that you're happy with Rewind and are enjoying the peace of mind :)

October 4, 2018

Great, I'd recommend this product. It was excellent. People were helpful. I would use it again. Thank you

The Minimalist
Canada
18 days using the app
November 11, 2016

Rated as 4 stars because have not had to use it to restore my Shopify store. Have restored from a backup on a previous store and using the server vendor's backup. It worked, but needed the assist of the staff at the vendor. Rewind backs up on demand and as scheduled and gives a notification after the scheduled backup. Don't understand why Shopify does not do this, but glad to pay Rewind to give me piece of mind.

Dressage Illustrated
United States
18 days using the app
February 29, 2016

I haven't need to use the service to restore anything yet, but the Rewind team has been very responsive to my questions, and I definitely feel better knowing that Rewind is backing up my store.

Sur Ton Mur
Canada
18 days using the app
April 9, 2016

A must for every ecommerce site. The developers are very committed to their product and their support is outstanding. Very easy to use and offers peace of mind against any mishap that may come along. There is a lot of code going on in the background and it all has to get along, so it's not too hard to break something.

Localwatersapparel
United States
18 days using the app
April 1, 2016

Wish i had it from day one. Would have saved us thousands of dollars and a lot of time.

Equipesport
United States
17 days using the app