Reviews (1,031)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

October 29, 2018

good app does what it says. I now have it on both shops and it works fine. a must for shopify to stop mistakes

gretnagreenrings
United Kingdom
9 days using the app
March 14, 2016

I installed this app to protect against mistakes by myself or my developer. It's definitely worth it to protect your hard work!

Activist Skincare
United States
9 days using the app
January 18, 2024

We are still in the early stages of using the Rewind App, so I cannot yet give a review for the app, but I can give a review for their excellent customer support and Brittney was extremely helpful. It was easy to get yourself started with Rewind. In a few months’ time I will be more than happy to give the Rewind Backups app a review.

Influencer Vlogging
Australia
7 days using the app
November 5, 2018

Rewind Backup works great! I have peace of mind knowing I have a backup in case something goes wrong.

Hannah G
United States
8 days using the app
September 11, 2018

I had this app only for few days as I am migrating my website off
shopify so I cannot give a complete 5 stars.

Maria Silver Butterfly
United States
8 days using the app
August 5, 2018

Have not had to use it yet but nice to know it's there. Rating is 4 star as not tested. Back-up is essential - would not have a website without it, after all the work to put it together.

Azza Pacific
Australia
8 days using the app
March 31, 2017

We installed this the first day we moved to Shopify. Even though we never had to recover data in 10 years of online business it is nice to know we are protected just in case.

Gsistore
United States
8 days using the app
December 24, 2018

I lost all data Thursday on my website by installing a bad CSV file. I was not warned by Shopify.

The only save was my ink frog link to eBay. I was able to repair images and SKUs but not inventory.

I spent 3 days 17 hours per day with the first 2 days only 1 hour sleep. Now I am doing a long overdue complete inventory because of all the errors. I wouldn't wish this on my worst enemy. But I came out stronger as a result and want to keep it. I will be closing ink frog at some point. Glad I found this app. I noticed you even tell me how many products I have. That simple information was not even accessible on Shopify. Well worth $15 for peace of mind.

Just today I thought I lost a product because I deleted it, but found it again on Rewind and restored it. Although it was not restored in the order I had listed it as a product I am still good with not having to re do it. I thought I would never have to use this feature...guess what...just did!!

Kudos

Debra

Debraspassionboutique.com

Debra's Passion Boutique
United States
8 days using the app
October 9, 2018

Very happy with Rewind. It was easy to set up and the reports I have had so far are very clear and easy to understand. I appreciate the fact that it is free for a new, small business like mine just starting out. Thanks Rewind!

KitMaii
Australia
7 days using the app
August 31, 2018

Easy to install and good value. Regular reporting on what has been backed up. It is an essential app which can be easily overlooked until its too late.
My advice to anyone setting up or who has set up their store - get this app as soon as possible to protect your files and all the time you have invested in your Shopify store both now and for the future..

Deals King Australia
Australia
7 days using the app