Rewind Backups

Rewind Backups

Pricing
From $19/month. Free trial available.
Popular with stores like yours
Based in United States
Rating
4.4 (610)
Developer
Rewind

Automatically back up your store and restore any data with one click — no technical skills required.

Rewind Backups protects your store by automatically backing up products, themes, collections, customer data, and more. When a mistake, app error, or import issue happens — you can restore your entire store or individual items with just one click. Rewind Protection Suite adds 24/7 downtime monitoring, automated QA testing, and alerts for bulk product changes to help you protect sales. Prevent data loss, reduce downtime, and recover from mistakes — so you can focus on growing your business.

Rewind Backups protects your store by automatically backing up products, themes, collections, customer data, and more. When a mistake, app error, or import issue happens — you can restore your entire store or individual items with just one click. Rewind Protection Suite adds 24/7 downtime monitoring, automated QA testing, and alerts for bulk product changes to help you protect sales. Prevent data loss, reduce downtime, and recover from mistakes — so you can focus on growing your business. more
  • Back up your store automatically with real-time, daily, and on-demand options.
  • Restore multiple items at once, including entire collections or brands.
  • Undo individual changes, perform bulk restores, or recover your full store.
  • Monitor store health and third-party app downtime with Rewind Protection Suite.
  • Set up in minutes and get support from a knowledgeable, responsive team.
Popular with stores like yours
Based in United States

Languages

English

Works with

  • QuickBooks Online
  • Trello
  • GitHub
  • Confluence
  • Klaviyo
  • monday.com

Pricing

Backup + Restore

$19 / month

Up to 300 orders/month. For additional order tiers, visit our pricing page.

  • Automated daily & real-time backups
  • Bulk & individual restores
  • Unlimited file storage
  • 365 day backup history
  • Metafield backups
  • Klaviyo & Mailchimp backups
  • Multi-user support
  • Available premium support

7-day free trial

Protection Suite

$99 / month

Up to 600 orders/month. For additional order tiers, visit our pricing page.

  • All Backup + Restore features
  • Automated QA testing
  • Track store and third-party app downtime
  • Bulk product change alerts
  • GA4 monitoring
  • Staging environment with preview
  • Available premium support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (610)

Overall rating
4.4
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its automatic backup capabilities, enhancing data security and allowing focus on other business aspects. It integrates seamlessly with Shopify, providing daily backups and specific item restoration options. Reviewers praise the responsive customer support for effectively handling technical issues. They also appreciate the backup summary emails and quick data restoration, crucial for recovering from accidental deletions or coding errors.

Edited September 18, 2025

I would strongly caution anyone considering this app. After years of paying for their service, I discovered I had been overcharged more than 50% above the publicly listed plan price for nearly 80 months. The company never informed me of this “silent” price change, and when I raised the issue, they insisted it was correct — despite their own archived website and Shopify App Store listings proving otherwise.

To make matters worse, they recently announced yet another price increase, even though the first one was never communicated transparently. Their explanations shifted, citing plans that simply never existed, which only undermines confidence further.

This kind of billing practice feels dishonest and predatory, especially toward long-time customers who trusted them. After this experience, my trust in this company is completely gone. There are other backup apps available on Shopify that offer the same features at the advertised prices — I’d recommend exploring those instead.

PixelTools
United States
Over 6 years using the app
Rewind replied September 26, 2025

We're sorry for your frustration. To clarify, this is the first price adjustment in many years and we communicated it clearly. We have not raised prices silently. Ever. That's not how we operate.

If we can clarify anything further, please reply to our email.

September 16, 2025

This app has saved us BIG TIME on at least two occasions. The restore process is delightfully easy. Fantastic app. Can't recommend it enough.

Aquatell Canada
Canada
Almost 5 years using the app
September 29, 2025

Terrible experience with Rewind

I’ve had this app for over 4 years and honestly, it’s been nothing but disappointing.

In all that time, I only needed to use it once—and it failed completely. Their response? An apology and two months of free credit, which didn’t come close to covering the huge amount of work we lost.

To make matters worse, they quietly increased the subscription from $3 to $19 without ever notifying us. We ended up paying this massive price hike without even knowing.

On top of that, the app is full of bugs. Just yesterday, our store (surface-2-air-sports.myshopify.com) couldn’t even connect because of an ERR_BLOCKED_BY_RESPONSE error.

Bottom line: Do not waste your money on Rewind. It’s unreliable, overpriced, and not worth the risk.

Surface2Air Sports
United Kingdom
Over 3 years using the app
Rewind replied September 30, 2025

We’re sorry to see you go. We remember your case and appreciate you working with us as we escalated to engineering to understand the intricacies and find a solution.

We know price increases sting. This was our first such adjustment in many years and we did build communications around it so that it wouldn't come as a shock. Whatever the case, we wish you well, and strongly encourage you to keep a backup and recovery solution in place—even if it isn’t Rewind.

Support

App support provided by Rewind.

Or visit their support portal

Developer

Rewind

333 Preston Street, Suite 200, Ottawa, ON, K1S 5N4, CA

Launched

January 5, 2016 · Changelog

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