Alyssa in customer support was super speedy in replying to me and clarifying a billing question I had. I appreciate her quick and cheerful response. Great way to start the week!
Easy to setup and works in the background. Would love for them to add a backup for Stocky app too that is owned by Shopify.
Great customer service. Always there to help and very dependable service that we rely on to backup our full website.
Seems overpriced and unnecessary... until you need it This app has saved us so many times at this point. Its like website/ecom insurance just in case your team breaks something and takes everything down.
Mastermind Innovation Limited | UID-Nr. ATU74977634
We pay monthly fees and no backups are made. Support does not give us an answer. We recommend using another app. Pagamos cuotas mensuales y no se hacen copias de seguridad. El soporte no nos da una respuesta. Te recomendamos que utilices otra aplicación. Wir zahlen monatlich Gebühren und es werden keine Sicherungen vorgenommen. Der Support gibt uns keine Antwort. Wir empfehlen ein anderes App zu verwenden.
Thank you for choosing Rewind to backup your store. We’re happy you were able to resolve this issue with Logan from our Support Team. It looks like with Logan’s assistance you were able to access your Rewind Vault where all of your historical Shopify store data (since the first day you installed Rewind) is securely stored.
We kindly ask our customers to get in touch with our team at email@example.com with any issues prior to leaving a review. We have a dedicated Support Team available 7 days a week to troubleshoot, help restore data or access your backups, and answer any questions you may have.
Type One Style
So a freelancer put a grenade in a product bulk upload CSV to my shopify store and destroyed over 6000 SKUs. The lovely Logan from Rewind chat support helped dampen the ensuing panic attack and within 5 minutes my entire store was back to normal. This would've cost me £1,500 to repair, so rewind has paid for itself MANY times over. Get rewind or get tested.
Works as promised! Support was good and installation fast. Have not yet had the need to use it luckily, so can't tell how that works.
Super company and service. Great peace of mind knowing we can 'rewind' any and all mistakes in the future.
Stellar support. Great app to have on the store. Installed it in the first place for the peace of mind. Then you only really understand how good it is when you actually need it.
Rewind has been great as we started having external contractors working on the site. Super easy to set up and customer service is fast and friendly. Recommend!