Reviews (1,030)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust data protection, featuring automatic backups of critical store elements like products and themes. It allows for easy restoration of individual items or entire stores, saving time and effort. The app enhances security against data loss from errors or malicious attacks, providing peace of mind. Reviewers consistently praise the responsive and helpful customer support, enhancing the app's reliability in data restoration.

April 3, 2024

Easy to use and very responsive customer service. Thank you Bianca!

Vanessa Wu
France
11 months using the app
May 6, 2024

Great service. Thank you Brittney.

VISIPLAS Australia
Australia
Over 3 years using the app
March 26, 2024

Worth every penny for the peace of mind Rewind Backups provides. Easy to install, pricing is transparent and customer service is very helpful and quick to respond!

True Parts B2B
United States
2 months using the app
April 22, 2024

Brittney went out of her way to help resolve the problem. She actively looked for a workable solution which was both appreciated and refreshing. Good old-fashioned customer service which is appreciated.

The Principles - ZeroWater FIlters
United Kingdom
11 days using the app
June 25, 2024

i uninstalled and im still being charged monthly

Mind. Body. Soul.
United States
Over 1 year using the app
March 18, 2024

Responsive and helpful!

Yoggu!
Canada
4 days using the app
August 1, 2024

Netter und schneller, zuvorkommender Support. Nach der Installation ging das erste Backup schnell und unkompliziert.

Weinhaus Otto Paus
Germany
About 20 hours using the app
August 30, 2016

Love this app, it has saved me from near disaster once prior due to a developer accidentally killing a key component of our site. We simply couldn't live without this app!

Get Socked
Australia
Almost 9 years using the app
March 3, 2017

Works as described and easy to use.

Freedmans Harness
Canada
Almost 9 years using the app
November 21, 2016

I lost all of my blogs about 2 months ago, with just the click of the wrong button. I found out about Rewind and they took the time to help me figure out how to recover many of the blogs that everyone else said could never be recovered. Rewind is now backing up all of my work and I don't have to worry about losing any of them again. THANK YOU! Rewind!

Yellowhousebookrental
United States
Over 8 years using the app