Reviews (614)

Overall rating
4.2
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust data protection, offering automatic daily backups of key Shopify store data like products and customer information. Its user-friendly interface allows easy management and specific data restoration, ideal after accidental changes. The support team is praised for their quick, effective assistance and availability beyond regular hours, ensuring minimal downtime and quick data recovery for merchant peace of mind.

November 8, 2023

I uploaded a disastrous csv to shopify yesterday and started to freak out. It wiped all my variant skus out completely and I couldn't fix it. I was like "oh I have that backup app i never thought i would need." I ran it back to the night before and it FIXED EVERYTHING (but inventory). Saved me an insane amount of time. Thank you so so so much.

Display Geek, Inc.
United States
Over 6 years using the app
November 19, 2024

App does what it says in an easy to understand way. The support, especially Brittney, have been invaluable and respond very quickly when I have had questions.

Savage Industries Shop
United States
Over 6 years using the app
August 17, 2025

A backup service that doesn't allow you to access the files being backed up, absolutely worthless. Don't believe 5-star reviews, this company just buys them.

Echt Twiggy
Netherlands
9 minutes using the app
July 22, 2021

We've been using Rewind Backups for years and it gives us the peace of mind of knowing that almost everything in our store is backed up automatically.

Daneson
Canada
Over 5 years using the app
Rewind replied August 5, 2021

Great to hear you're enjoying that Rewind peace of mind!

April 29, 2025

No issues with the product, but it's one of those Shopify expenses grows as you scale. I would avoid and try to find to find something that doesn't feel entitled to a royalty of your hard work.

American Hospital Supply
United States
Over 3 years using the app
December 24, 2023

Rewind app works very well in the background. Nice to know everything is backed up on a regular basis automatically. Company worked with me on a plan that fits my needs perfectly. Very responsive. Great company. Great service. Brittney is wonderful. Thanks. Steve.

Tape Finder Online Store - Division of Reflective Inc.
United States
Over 5 years using the app
Edited June 21, 2025

We absolutely love Rewind's automatic backups! Their 24/7 service gives us peace of mind that our website data is safe and secure. Highly recommend!

One Tree Planted
United States
Almost 5 years using the app
Edited March 6, 2025

Great support from Brittney once again and the team at Rewind regarding our recent account modifications. Thank you

Ever Vessel
Australia
Over 4 years using the app
November 20, 2020

I have used it to fully recover mistakes or issues and restore store perfectly to what was in place before.

GoblinSmith
United States
About 4 years using the app
Rewind replied December 17, 2020

We're glad to hear that!

January 19, 2022

We have been using Rewind for over 3 years now across a portfolio of 5x Shopify stores. The product is great, with our favourite feature being the ability to go back in time and see when changes were made to product listings. What's more is that the team actually approached us to offer us a better/cheaper plan due to the number of stores we have. Great custom centric service!

Gym and Fitness
Australia
About 4 years using the app