Reviews (614)

Overall rating
4.2
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust data protection, offering automatic daily backups of key Shopify store data like products and customer information. Its user-friendly interface allows easy management and specific data restoration, ideal after accidental changes. The support team is praised for their quick, effective assistance and availability beyond regular hours, ensuring minimal downtime and quick data recovery for merchant peace of mind.

March 5, 2022

literally just saved 2 years work. I need to hug someone. Thank Thank Thank Thank you.....I really recommend

McGuire Diamonds
Ireland
Almost 3 years using the app
March 31, 2021

Seamless setup and great support. Kaleigh was very responsive and was able to resolve our issue very quickly

Jude Connally
United States
Almost 3 years using the app
Rewind replied May 5, 2021

Love to hear that, thank you!

Edited June 25, 2020

We haven't needed to actively use this app, we just knew it is there and always running. Our vault was the first place I went after accidentally deleting an E-N-T-I-R-E blog (not just the post I thought I was deleting). Support was quick, reassuring and effective!!! If I could give more than 5 stars, I would. Rewind saved me in a MAJOR way and I'm so grateful!

Bella Notte Linens
United States
Over 2 years using the app
Rewind replied June 29, 2020

So glad we were able to help you out! Thank you for the review.

February 28, 2023

It is an excellent insurance policy and a time saver for any issues. Get it and sleep better at night.

Pull Patch - Removable Patches That Stick To Your Gear
United States
Over 2 years using the app
October 16, 2023

I had many questions about changing the admin access and username, and I couldn't have been happier with the quick response and how everything was explained so I could make the changes. Even when I didn't have all the information, the way I could verify myself as the admin and owner was smooth, as my marketing team set this account up for me, and I no longer use them.

Thanks, Chris

Rosalie Promotions
Australia
Over 2 years using the app
December 13, 2023

I am happy I have not needed to restore from Rewind Backups but I am confident, based on others reviews, it will be no problem. I like the insurance that my data will be there incase we need to recover all our data.

Sheepskin and Alpaca
United States
Over 2 years using the app
September 17, 2021

We've used Rewind for quite some time and it's not the app we have to use often but when we do it's absolutely essential that we have it. It gives us piece of mind that we have a backup, and their support is outstanding. Example being when they reached out to us because we were actually overpaying for their subscription, and advised us to change the plan we were on. Would definitely recommend them.

Puppy Dogs & Ice Cream Inc.
United States
Over 2 years using the app
Rewind replied September 21, 2021

Thanks for the kind words, we really appreciate them!

Edited October 15, 2018

Hey Mike! Rewind saved my ass today! While working on a major home page update I accidentally deleted some obscure Facebook code that I had no idea where I originally got it. Would have taken me hours to fix the problem. BUT rewind enabled me to get a home page copy of a week before, and fixed my error in five minutes -- versus 5 hours. Was I ever glad I am paying for the rewind! tnx, Dana, webmaster (aka webslave) :D

Yokodana Kimono
United States
Over 2 years using the app
October 5, 2020

Rewind is an absolute lifesaver. Everyone makes mistakes, so it's a genuine relief for us at The Reinforced Bed Company to know that this backup app can help us recover lost content. It's also affordable in contrast to many other Shopify apps.

Reinforced Beds
United Kingdom
Over 2 years using the app
Rewind replied October 19, 2020

We're very glad to hear that! Thanks for taking the time to write a review.

January 16, 2024

We really love Rewind for backing up our Shopify store. It provides us with confidence that our information is stored, and runs on its own. We are really looking forward to the release of the integration with Monday.com! The sooner the better!

Biofield Tuning Store
United States
Over 2 years using the app