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Reliable service that gives me peace of mind that my data is safe and secure and there for me if I ever need it. Thanks for all the help with setting up my account.
While I wish it was easier to download a backup of my site, with a one click download, as I think it should be. I will say this.... I emailed their support and they were very responsive. Brittney Durston was the associates name that took care of me and she was prompt and very helpful. I have my backup downloaded a day later. That's good customer service.
Great support who actioned my requests quickly. App works well and is a must have for any store.
Easy to use, fast and responsive support, great documentation.
Great support from Brittney once again and the team at Rewind regarding our recent account modifications. Thank you
Great product and customer support (Brittney) was very helpful in helping us make some changes to our paid plan.
Worth every penny for the peace of mind Rewind Backups provides. Easy to install, pricing is transparent and customer service is very helpful and quick to respond!
Solves a major problem - backing up reliably - and the team here is super-responsive. 5 Stars all-around.
Just signed up last week. Had a little issue. Support got back to me right away and the issue is fixed. Great customer service which is rare these days! Just as an fyi, Issue was not with the back-up itself. I was on the wrong plan and just needed to be on the right plan.
Rewind Protection Suite has been incredibly helpful for our website staging and backup system, the backup automatically started working right away with no issues.
I was contacted by one of Rewinds employees, Igor, and he was happy to answer any questions that I had. He made the process much easier and was very kind. Thank you Igor!