Reviews (1,030)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust data protection, featuring automatic backups of critical store elements like products and themes. It allows for easy restoration of individual items or entire stores, saving time and effort. The app enhances security against data loss from errors or malicious attacks, providing peace of mind. Reviewers consistently praise the responsive and helpful customer support, enhancing the app's reliability in data restoration.

Edited February 20, 2019

You don't realize you need a product like this until YOU NEED a product like this. I have had this app for almost a year. I am very careful with my data, I check, recheck, pause long before I every "delete" something. Today was the first day I have ever look to "Rewind Backups" to get a product back that I misread and deleted. It flawlessly worked!

Thermo Works
United States
Over 5 years using the app
Edited February 12, 2017

The app seems great so far. Hopefully I never need to use the restore feature but it's great peace of mind knowing the backups are there should something go wrong.

My Lash Store
Australia
Over 5 years using the app
November 20, 2016

Thankfully I've not had a need to try restoring anything yet, but it appears to have backed everything up as it "says on the tin", so I can't fault it.

Leisuregames
United Kingdom
Over 5 years using the app
December 24, 2023

Rewind app works very well in the background. Nice to know everything is backed up on a regular basis automatically. Company worked with me on a plan that fits my needs perfectly. Very responsive. Great company. Great service. Brittney is wonderful. Thanks. Steve.

Tape Finder Online Store - Division of Reflective Inc.
United States
Over 5 years using the app
March 1, 2019

A fantastically convenient way for low-fi operators to ensure their online store data is backed up.

Ocean Remedy
Australia
Over 5 years using the app
January 18, 2017

I did not have a backup option on my last website. A developer was doing some coding for us and royally screwed things up to the point our website was unusable. If I had Rewind, I could have easily been back up and running. I never have to worry about it again. The weekly reports I receive lets me know they are on top of it in case I need to call on them.

Thesignsource Net
United States
Over 5 years using the app
February 7, 2017

App is great, easy to setup and provides us with the back ups we need to know we are always covered.

Woodenwonderland
Australia
Over 5 years using the app
June 17, 2024

I’ve used this great product for many years and always impressed with excellent suppport team especially Brittney.

Nostara | Home Fragrance | Perfume | Bodycare
United Kingdom
Almost 3 years using the app
July 16, 2017

This is a must have.

Having recently suffered a massive loss of data due to a Shopify glitch (not that they'll admit it) - I am still rebuilding my store three weeks later.

Rewind gives you the features that should be built into the platform by default and by doing so, gives me more peace of mind than I thought possible.

If you thought your Shopify data was backed up - it's not. Get Rewind and ...

Roastedfox
Australia
Over 5 years using the app
May 18, 2018

Best app I've ever used! I tried to alter the coding on my Shopify site only to cause 404 errors across my site. NO ONE COULD CHECK OUT in my store! In a panic I contacted Rewind. They came to my rescue for the 2nd time. The people there have been very polite, responded quickly and saved me hours of work. I went from the free plan to a paid plan and I'm glad I did!

Looking Sharp Cactus Llc
United States
Over 5 years using the app