Reviews (548)

Overall rating
4.2
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
November 10, 2024

Reliable service that gives me peace of mind that my data is safe and secure and there for me if I ever need it. Thanks for all the help with setting up my account.

Noble Crunch
United States
7 months using the app
November 2, 2024

While I wish it was easier to download a backup of my site, with a one click download, as I think it should be. I will say this.... I emailed their support and they were very responsive. Brittney Durston was the associates name that took care of me and she was prompt and very helpful. I have my backup downloaded a day later. That's good customer service.

Smart Ass Products
United States
2 days using the app
September 17, 2024

Great support who actioned my requests quickly. App works well and is a must have for any store.

I Love a Hangar
Australia
Almost 2 years using the app
September 3, 2024

Easy to use, fast and responsive support, great documentation.

cpap.com
United States
10 months using the app
Edited March 6, 2025

Great support from Brittney once again and the team at Rewind regarding our recent account modifications. Thank you

Ever Vessel
Australia
Over 4 years using the app
April 20, 2024

Great product and customer support (Brittney) was very helpful in helping us make some changes to our paid plan.

My Store
Canada
14 days using the app
March 26, 2024

Worth every penny for the peace of mind Rewind Backups provides. Easy to install, pricing is transparent and customer service is very helpful and quick to respond!

True Parts B2B
United States
About 3 hours using the app
February 16, 2024

Solves a major problem - backing up reliably - and the team here is super-responsive. 5 Stars all-around.

Ventfort Hall
United States
3 days using the app
January 29, 2024

Just signed up last week. Had a little issue. Support got back to me right away and the issue is fixed. Great customer service which is rare these days! Just as an fyi, Issue was not with the back-up itself. I was on the wrong plan and just needed to be on the right plan.

SoundOff Sleep
United States
3 days using the app
January 16, 2024

Rewind Protection Suite has been incredibly helpful for our website staging and backup system, the backup automatically started working right away with no issues.

I was contacted by one of Rewinds employees, Igor, and he was happy to answer any questions that I had. He made the process much easier and was very kind. Thank you Igor!

Texas Tree Farms
United States
5 days using the app