Reviews (627)

Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
June 3, 2025

Great app and even better support! I had a problem with the restore process and got a fast response from Brittney! All is well.

Yunnan Sourcing Tea Shop
United States
Over 8 years using the app
April 29, 2025

No issues with the product, but it's one of those Shopify expenses grows as you scale. I would avoid and try to find to find something that doesn't feel entitled to a royalty of your hard work.

American Hospital Supply
United States
Over 3 years using the app
March 14, 2025

I’ve never had to use the Rewind app, fortunately, but having it running in the background provides an immense sense of peace of mind for our business. I highly recommend it.

PetMax
Canada
Almost 3 years using the app
December 6, 2024

App is very intuitive and the team has been assisting us through the process of choosing the right plan based on our needs. 100% recommended!

KURU Footwear
United States
About 1 month using the app
November 19, 2024

App does what it says in an easy to understand way. The support, especially Brittney, have been invaluable and respond very quickly when I have had questions.

Savage Industries Shop
United States
Over 6 years using the app
November 10, 2024

Reliable service that gives me peace of mind that my data is safe and secure and there for me if I ever need it. Thanks for all the help with setting up my account.

Noble Crunch
United States
7 months using the app
November 2, 2024

While I wish it was easier to download a backup of my site, with a one click download, as I think it should be. I will say this.... I emailed their support and they were very responsive. Brittney Durston was the associates name that took care of me and she was prompt and very helpful. I have my backup downloaded a day later. That's good customer service.

Smart Ass Products
United States
2 days using the app
September 17, 2024

Great support who actioned my requests quickly. App works well and is a must have for any store.

I Love a Hangar
Australia
Almost 2 years using the app
September 3, 2024

Easy to use, fast and responsive support, great documentation.

cpap.com
United States
10 months using the app
August 16, 2024

Support is always quick to respond and very helpful!

AirSpade Pneumatic Soil Excavation Tools
United States
About 6 years using the app