Reviews (548)

Overall rating
4.2
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
Edited July 10, 2023

Had a small problem choosing my subscription, got in touch with their Live Support and Noah J promptly solved it. Kind and fast support team!

Britney was also very kind and helped us solve a problem we had with our previous store. All in all, great support team!

Lily Blanche
United Kingdom
26 days using the app
June 12, 2023

Rewind is extremely easy to setup and use, they're support staff is incredibly quick to help when needed and go the extra mile to make sure that they have all of the necessary information from you to ensure proper business continuity.

OrderFlow Labs
United States
Over 1 year using the app
June 5, 2023

The Rewind Support team is very effective. I would really suggest you to use this app for your Shopify Store.

New Season Naturally Yours
Canada
About 1 month using the app
May 25, 2023

Great customer service

MOTAT Shop
New Zealand
Over 1 year using the app
May 30, 2023

Great service and support. Always important to have a backup! I highly suggest working with Brittney to accomplish what you need.

Architessa
United States
About 1 year using the app
May 29, 2023

Great customer service. Was having some trouble getting going with the service because my migration made their system believe my store was doing more orders than actual. Brittney got me squared away --all on a Sunday. Thanks so much.

Broadway Limited Imports
United States
1 day using the app
May 10, 2023

Customer Service is great and so helpful.

Cerqular HK
United States
34 minutes using the app
March 22, 2017

Haven't had to use Rewind software yet so I left out one star until I actually need to restore from a backup. Other than that very pleased so far.

Baja Bobs
United States
19 days using the app
April 16, 2017

We are still in the early stages of us this app, thus far it is working correctly.

Sdgpos2015
United States
30 days using the app
January 3, 2017

Set up was a breeze. Does its job automatically and without any problems. I can't give it 5 stars as I haven't had to use it yet to restore any backed up files, so I don't know if it truly works. Great knowing that if my files get deleted they will (hopefully) be an easy backup restore away. Another reviewer mentioned that it unhid 'hidden' products once activated. That has not been the case with our store.

Resin Obsession
United States
21 days using the app