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Had a small problem choosing my subscription, got in touch with their Live Support and Noah J promptly solved it. Kind and fast support team!
Britney was also very kind and helped us solve a problem we had with our previous store. All in all, great support team!
Rewind is extremely easy to setup and use, they're support staff is incredibly quick to help when needed and go the extra mile to make sure that they have all of the necessary information from you to ensure proper business continuity.
The Rewind Support team is very effective. I would really suggest you to use this app for your Shopify Store.
Great customer service
Great service and support. Always important to have a backup! I highly suggest working with Brittney to accomplish what you need.
Great customer service. Was having some trouble getting going with the service because my migration made their system believe my store was doing more orders than actual. Brittney got me squared away --all on a Sunday. Thanks so much.
Customer Service is great and so helpful.
Haven't had to use Rewind software yet so I left out one star until I actually need to restore from a backup. Other than that very pleased so far.
We are still in the early stages of us this app, thus far it is working correctly.
Set up was a breeze. Does its job automatically and without any problems. I can't give it 5 stars as I haven't had to use it yet to restore any backed up files, so I don't know if it truly works. Great knowing that if my files get deleted they will (hopefully) be an easy backup restore away. Another reviewer mentioned that it unhid 'hidden' products once activated. That has not been the case with our store.