Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

February 6, 2017

This is an excellent app, and it works perfectly.

We would rate it 10 stars if we could!

Maken Music Chicago
United States
Almost 5 years using the app
August 15, 2018

Haven't had to restore anything but I'm assuming it's working! I keep getting nice notifications that my stuff has been backed up which is reassuring.

Super Proof
Canada
Almost 5 years using the app
September 7, 2017

I wish I found this app sooner - I had a web developer upload an API onto our site and lost EVERYTHING. After getting this app we are confident that we won't run into this issue ever again. It's worth every penny.

Shop Interior Ink
United States
Almost 5 years using the app
February 9, 2018

This app has been an absolute lifesaver for me. Well worth the monthly fee.

The Crown Prints
United States
Almost 5 years using the app
February 11, 2020

Rewind has helped www.stillmorellc.com feel protected when different developers and agencies work on the site be it updates, new code or installing apps.

STILLMORE LLC
United States
Almost 5 years using the app
Rewind replied February 13, 2020

Happy to hear we provided peace of mind. Thank you for writing a review :)

March 26, 2019

Rewind was installed about a year ago. Weekly summaries are delivered as promised in the sales cycle. Never had to restore anything, knock on wood. One weekly report had 'wild' numbers in the summary. Back to normal the following weekend. Support answer was 'we do not know' why the anamoly on one weekly summary. Would recommend for your peace of mind.

BTB, Inc. - MySQL Server Tuning
United States
Almost 5 years using the app
June 13, 2017

This is a must have.

Having recently suffered a massive loss of data due to a Shopify glitch (not that they'll admit it) - I am still rebuilding my store three weeks later.

Rewind gives you the features that should be built into the platform by default and by doing so, gives me more peace of mind than I thought possible.

If you thought your Shopify data was backed up - it's not. Get Rewind and get on with building your business.

Hugs4kids
Australia
Almost 5 years using the app
November 23, 2016

Love this app, I rest a little easier now knowing I can recover lost items if needed.

Twc Inspire
United States
Almost 5 years using the app
January 26, 2017

Have been waiting for something like this for a long time. Before, we were exporting everything manually and copy-and-pasting blog posts - so time-consuming! Rewind has been great. It even saves the manually-selected order of our collections, which was a real problem as we had to restore the site from an older version a couple of times and lost days' worth of work.

100toys
United Kingdom
Almost 5 years using the app
March 11, 2022

Great service & support. I highly recommend Rewind to manage store backups, and their customer service team is fantastic!

Thursday Boot Company
United States
Over 4 years using the app