Reviews (612)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly value this app for its robust data protection, offering automatic daily backups of key Shopify store data like products and customer information. Its user-friendly interface allows easy management and specific data restoration, ideal after accidental changes. The support team is praised for their quick, effective assistance and availability beyond regular hours, ensuring minimal downtime and quick data recovery for merchant peace of mind.
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Great App and Great Support. Thank you for making such a great app
Great customer service
Rewind is extremely easy to setup and use, they're support staff is incredibly quick to help when needed and go the extra mile to make sure that they have all of the necessary information from you to ensure proper business continuity.
So easy to use and provides great piece of mind! I would highly recommend it to everyone.
My store has been using this app for over 2 years now and has proved vital when themes or products have gone wrong. Highly recommend!
Thank you! We're proud to have been a part of your journey.
The app is easy to use and is a great safety net as it backs up all of your information just in case something happens to the servers!!
Thanks for taking the time to write such a nice review!
**UPDATE 2021 - I accidentally deleted a whole collection of products while doing some routine changes. After a moment of panic, I remembered that we had the Rewind App. All was restored shortly after. This should be the first app that any Shopify store installs. It does what it says, at a good price. The weekly report is great to see what is backed up. I have installed this on 2 stores.
Well said! We're proud to have your back - thank you for writing a review.
Today i have used the restore of date 13-AUG-2023 even 12-AUG-2023. This app not bringing my site back to normally, while my site was working perfectly fine till 14-AUG-2023. Is there any responsible person from your team to fix my issue. It is a serious issue
Hi there,
We’re sorry to hear that your restore did not work as anticipated! Our team has been following the progress on your current ticket and can confirm that both our Support and Development teams worked quickly to investigate this for you. It looks like the theme Restore worked how it was meant to. Still, there appears to have been some confusion around Rewind functionality and how the items originally appeared at the time you chose to restore back to.
Please be assured that we will always work with you to restore your data as quickly as we can and as accurately as we can.
We would love to continue having a conversation with you and share what we can do to help assure you of our commitment to backing up your data. We value your feedback and are committed to providing you with a positive experience with Rewind. We kindly ask that you respond to our email or get in touch with our team at help@rewind.com as we would love to keep discussing this with you!
Good app for backups, "set it and forget it" functionality. Helpful team and easy dashboard to use!
Having checked around Rewind Backups is the only app that truly backs up everything in your store. Thankfully, I've not had the need to use the backup files, but I can attest to how easy it was to set up and when I've had queries the team get back to you very quickly. Rewind is an insurance policy against the day it happens - you hope it never will but it's worth the fee to know that if anything did go wrong you can restore your store immediately.