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Rated as 4 stars because have not had to use it to restore my Shopify store. Have restored from a backup on a previous store and using the server vendor's backup. It worked, but needed the assist of the staff at the vendor. Rewind backs up on demand and as scheduled and gives a notification after the scheduled backup. Don't understand why Shopify does not do this, but glad to pay Rewind to give me piece of mind.
Great app, does what it says it will.
Peace of mind knowing things can be quickly recovered if falls over.
Everyone wants an app that just works reliably. While we have not had to do a restore from Rewind yet, it is nice to know we have taken the right steps to prepare ourselves. Simply. Reliable. What else does anyone need?
The app seems to work well and has a well designed interface for backing up. We have not tried a restore yet, but app appears professionally made and shows a breakdown of each type of item backed up separately. This is a good app for some security.
Rewind has been on time all the time with backing up our stores. It is a very reliable app for backing up our files and themes. I would recommend Rewind to any business using Shopify.
We are a brick and mortar store primarily. We have thousands of products listed on our Shopify store. The issue is that online sales are a very small percentage of our sales. So spending must be scaled appropriately. We are overall pleased with Shopify and the list of plugins we are using. That being said, we find that the rates for Rewind are out of scale with the benefit of the service. It is the most expensive plugin we use, but not the most critical. We have to use the pro plan which is 39 USD/mth. Does storage really cost that much guys? No it doesn't. We will be suspending the service and waiting for a more affordable service that is surely to arrive. ie: We subscribe to one Terabyte of storage with Apple for only $3.99 a month. We would be be back in a flash if our plan dropped to less than $10/mth.
Thanks for the review. Although it was posted in 2016, we thought we'd let everyone know that we're always testing our pricing, and have less expensive plans now than when we launched in 2015.
Apple provide file storage only. Rewind is constantly updating the service to be able to rewind items successfully - Shopify's API is constantly changing, and keeping up with those changes is expensive and time consuming. (Apple also has hundreds of millions of users - you're comparing the price of a service provided by a small business to one of the world's largest companies.)
Instructions for use are not easy to find.
Thanks for the review. Although it was posted in 2016, we thought we'd let new customers know that we've completely changed the app. It's much easier to use, and really doesn't require any instructions at all. If anyone needs help, you can find it at https://help.rewind.io or by emailing help@rewind.io.
Great App! Peace of mind if you've spent a lot of time working on your store. Easy to setup and great support.
Really great App, highly recommended.
Jay - www.BornToProduce.com
Good app, it's nice to have confidence that in case of a catastrophe there is a way to revert back to older versions of your store.
