Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

December 30, 2019

Seamless to set up and automatically takes care of my backing up - doesn't get much easier than that

Zi Chun Teas
Australia
Over 4 years using the app
Rewind replied January 15, 2020

Well said! Thank you very much 😄

July 31, 2018

No brainer essential for Shopify, zero setup and peace of mind. Awesome

The Southern Alps Beard Co
New Zealand
Over 4 years using the app
January 28, 2020

I was looking for a way to back up my store as I am moving to Shopify after hearing of the price increase and all the downtime in the last month with Big Commerce. I saw that Rewind would give me the piece of mind that when my website migrated to Shopify I would have a back up if anything went wrong. I will continue to use Rewind on Shopify. Customer Service is also responsive and helpful.

Coastal Gifts Inc.
United States
Over 4 years using the app
Rewind replied January 29, 2020

Thank you for writing a review, we're so glad to have you on board! Welcome to Shopify :)

Edited December 3, 2018

After an app that erased the entire store, and having lost the entire Christmas campaign, I installed the app that should have done it first of all

I do not wish anyone the frustration, helplessness I felt, I even had health problems.
Now I am calm with Rewind and again working hard to open the store as soon as possible.

Greetings and Happy Sales!

Ana Ráez & Lencería Provocativa
Germany
Over 4 years using the app
May 11, 2018

All Shopify stores need this app. It's like insurance for an online store. Their support is great too.

Zedco Philippines
Philippines
Over 4 years using the app
April 9, 2017

Easy to install and use and good for peace of mind

Vintage European 2
New Zealand
Over 4 years using the app
September 17, 2021

We've used Rewind for quite some time and it's not the app we have to use often but when we do it's absolutely essential that we have it. It gives us piece of mind that we have a backup, and their support is outstanding. Example being when they reached out to us because we were actually overpaying for their subscription, and advised us to change the plan we were on. Would definitely recommend them.

Puppy Dogs & Ice Cream Inc.
United States
Over 4 years using the app
Rewind replied September 21, 2021

Thanks for the kind words, we really appreciate them!

January 2, 2016

This App is a must if you care about your store data.

I deleted all my products in Shopify account and Shopify support had no backup to restore them from.
But on a Saturday afternoon Mike from 'Rewind' saved my life and imported all my products back into Shopify! All the restored data was perfect.

Amazing, amazing, amazing!!!

Snugglefeet
United Kingdom
Over 4 years using the app
November 26, 2019

Great app and support - love the peace of mind it gives us: knowing that our date and store is safe in case of an accident.

innerwise Shop
Germany
Over 4 years using the app
Rewind replied November 28, 2019

We're proud of our support team and to be protecting your store! Thank you for choosing Rewind.

December 23, 2019

Needed support for a new install this morning. As always, Annie offers the best support in the business! Rewind Backup lets me sleep at night knowing everything is safe. We now use it on two sites and have never experienced a problem. Thank you very much Annie!

LuxuryClothing.com
United States
Over 4 years using the app