Reviews (613)

Overall rating
4.2
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust data protection, offering automatic daily backups of key Shopify store data like products and customer information. Its user-friendly interface allows easy management and specific data restoration, ideal after accidental changes. The support team is praised for their quick, effective assistance and availability beyond regular hours, ensuring minimal downtime and quick data recovery for merchant peace of mind.

April 8, 2018

Having checked around Rewind Backups is the only app that truly backs up everything in your store. Thankfully, I've not had the need to use the backup files, but I can attest to how easy it was to set up and when I've had queries the team get back to you very quickly. Rewind is an insurance policy against the day it happens - you hope it never will but it's worth the fee to know that if anything did go wrong you can restore your store immediately.

Modiphius
United Kingdom
About 1 year using the app
January 6, 2024

It is an important and useful app.

Quality Approach Fashion
United Kingdom
About 1 year using the app
March 25, 2019

We use Quantity Breaks from Bold Commerce. Been using it for years. Products C500 to C599 and other products were added to Quantity Breaks because the Price Breaks had "Disappeared". Rewind destroyed all our additions to Quantity Breaks. If point of fact we have over 1100 products in Quantity Breaks. REWIND REMOVED Over Two Thirds of our products from
the price grid we set up 3 to 4 years ago. Use Rewind at your own risk.

Watchus
United States
About 1 year using the app
Rewind replied March 26, 2019

Rewind cannot make any changes to third party applications - we have no ability to modify the data in any application other than the ones we backup - Shopify, Mailchimp and QuickBooks Online. Please contact our support team so we can provide assistance and determine what happened. We reached out to you by email and phone immediately after seeing this review.

September 11, 2023

Great App, a must have for any Shopify store owner wanting peace of mind over their data backup.

The Dens
Australia
About 1 year using the app
May 30, 2023

Great service and support. Always important to have a backup! I highly suggest working with Brittney to accomplish what you need.

Architessa
United States
About 1 year using the app
November 29, 2021

Our experience with Rewind has been fantastic! It's easy to install, the dashboard is very user-friendly and restoring is quite painless. We sleep easier at night knowing that most of our store data is securely backed up in the cloud - we can confidently work on our theme knowing that any accidental changes can quickly be recovered. The customer service team is friendly and is always quick to respond. We highly recommend this app! Thank you Rewind!

Kabrita USA
United States
About 1 year using the app
June 16, 2022

Great customer service. Always there to help and very dependable service that we rely on to backup our full website.

Sprocket Printers
United States
About 1 year using the app
April 12, 2018

Great app, helps give me a peace of mind. Excellent customer service, they have always responded right away to any questions Ive had and have been so helpful. You need this!!

Kenzies Corner Boutique
United States
About 1 year using the app
April 16, 2017

Works as advertised! Allows me to breathe easier knowing that there's back ups.

Mightyjaxx
Singapore
About 1 year using the app
Edited January 29, 2018

So far, the backups have worked great and on auto-pilot. Customer service has been great as well.

Editing this again almost a year later: Nothing but more positives with this app. The technical support is fantastic. Definitely a staple app for all Shopify stores.

Continentalwf Com
United States
About 1 year using the app