Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

April 20, 2017

Fantastic, easy to set up, and provides great piece of mind for a great price!

Autoimmune Institute
United Kingdom
Almost 4 years using the app
October 1, 2019

I had a small hurdle with setting up the app but Annie from Rewind was so helpful and prompt and the issue was resolved quickly. Thank you Rewind! Bettina Sail Exchange

Sail Exchange
Australia
Almost 4 years using the app
Rewind replied October 2, 2019

Annie is definitely a superstar, we're lucky to have her! Thank you for writing a review 🙌

January 31, 2018

...excellent responsive folks, great app, love relaxing and knowing all is backed up, including my blogs. really happy I found this one for ancestorville. ~debra

Ancestorville
United States
Over 3 years using the app
August 20, 2023

Brittney in support quickly got back to me when I emailed a question, provided the solution and I'm whole again! Easy peasy!

Teak Culture
United States
Over 3 years using the app
July 5, 2017

We just installed this on our new Shopify store (and have used this app in the past), and we really like it. It has been very helpful in quickly reversing those little human errors that occasionally occur when editing products or pages :)

Noel Suarez Art
United States
Over 3 years using the app
March 25, 2020

Needed to downgrade my service. Support was very helpful in reaching my goal. It is nice to have trustworthy app developer out there. Highly recommend.

Barkley's Mill on Southern Cross Farm
United States
Over 3 years using the app
Rewind replied March 27, 2020

Thank you for the kind words! We're very proud of our support team and the reputation that Rewind has built 💪

July 20, 2020

Super easy app to use. I needed to link my accounts and Kaleigh helped me out straight away - it was all sorted in less than 2 minutes.
Looks like a great app and will be handy especially when testing out a new inventory system that links our shops.

Empire Skate
New Zealand
Over 3 years using the app
Rewind replied July 22, 2020

Kaleigh is a superstar! Thanks for writing a review :)

October 18, 2023

Great app, easy to use and peace of mind knowing our store is properly backed up. Alyssa from support was also excellent! Would definitely recommend.

Gravesham Trophy Centre
United Kingdom
Over 3 years using the app
June 1, 2022

Stellar support. Great app to have on the store. Installed it in the first place for the peace of mind. Then you only really understand how good it is when you actually need it.

Boutique Adrenaline
Canada
Over 3 years using the app
June 30, 2021

I've been using Rewind since my store started and it's always proven reliable. Customer service is awesome - they helped resolve an issue that would have taken much more time otherwise. Thank you!

Spiritudee
Singapore
Over 3 years using the app
Rewind replied June 30, 2021

We're glad to hear it, our support team really is top-notch! Thank you for taking the time to write a review, it means a lot to us :)