Reviews (613)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly value this app for its robust data protection, offering automatic daily backups of key Shopify store data like products and customer information. Its user-friendly interface allows easy management and specific data restoration, ideal after accidental changes. The support team is praised for their quick, effective assistance and availability beyond regular hours, ensuring minimal downtime and quick data recovery for merchant peace of mind.
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I used the app to help restore a theme back to previous version that was compromised when I made a mistake modifying some code. Customer service was top notch and responded to my request promptly.
This app was recommend by our developer. We are using the basic plan. It's reassuring to have a backup option in case of user error.
Glad we're able to provide that peace of mind! Thank you for writing a review :)
Great app! Saved my site. I managed to destroy it through a code change. And thanks to Rewind I could bring it back to work normally. Only recommend!
Rewind was installed about a year ago. Weekly summaries are delivered as promised in the sales cycle. Never had to restore anything, knock on wood. One weekly report had 'wild' numbers in the summary. Back to normal the following weekend. Support answer was 'we do not know' why the anamoly on one weekly summary. Would recommend for your peace of mind.
I was ready to publish a batch of significant change to our Shopify theme on a Saturday afternoon, but didn't want to do it without some type of a backup/rollback protocol in place. I started to research Shopify backup software, and found glowing reviews of Rewind. But I had some technical questions as to whether it would fit our needs. I sent an email to customer support, and was shocked to get an answer within the hour on a Saturday! Brittney of Rewind was able to answer all of my questions, and offered to help with the setup process (which was so simple no help was required). I got Rewind installed and configured, and was able to confidently publish the theme changes with peace of mind that I could easily roll back if necessary. Thank you, Brittney, and thank you, Rewind!
Rewind Backups has saved me a couple of times when changes were made that shouldn't have been made. Saved countless hours.
While I wish it was easier to download a backup of my site, with a one click download, as I think it should be. I will say this.... I emailed their support and they were very responsive. Brittney Durston was the associates name that took care of me and she was prompt and very helpful. I have my backup downloaded a day later. That's good customer service.
Great Product and Peace of Mind with Rewind.
Easy to use, fast and responsive support, great documentation.
Great app! It's nice to know everything is being automatically backed up.