Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

Edited May 6, 2021

We've been using Rewind Backups for several years and have never had a problem with it. The control panel makes it easy to locate specific backup items. Their support (Noah, in this case) was quick to get back to us when we had a question about our account.

Science Shepherd
United States
Almost 4 years using the app
June 8, 2018

Great app. I was looking for an app to backup not only my theme but my products and pages too. Luckily I have not had to use it yet but it really gives peace of mind to know that I can revert my site back to a given date and time if I ever need to. I would recommend the app to other Shopify users.

Jeya Narrative
United Kingdom
Almost 4 years using the app
May 13, 2019

I have better piece of mind knowing my store is backed up and Rewind does it with easy. It's easy to install and use.

Lweendo Art
United States
Almost 4 years using the app
April 6, 2021

We use the app from day one as we have many products and different staff adding them on the website. We are reassured to know that in case of mistakes we can easily recall the previous version of the product's description. As we are using HTML tabs, it is very useful if someone mess up with the code while writing the description : 1 click and the HTML code is back. Also, knowing that we have a backup of the themes is very reassuring as we work a lot on them and sometimes have conflict with apps. If we do not identify the bugs immediately, it is almost impossible to fix it via the 'previous version' feature of Shopify. With Rewind , we can fully recall the website until the version with the bug fixed and so identify the issue. It will be almost impossible with Shopify integrated feature because we will have to do it page after page...and in the correct order. We love the app, it is more just than a tool you will use at the critical moment. It is also affordable and suggest you to go for the plan with the 'live backup feature'. BTW, we strongly suggest you to try to recall pages, themes, products when you install the app so you are sure it is working and you know what to do the 'D-day'. Better to be prepared than adding stress when your website is in trouble ;)

Premier ETAGE
France
Almost 4 years using the app
Rewind replied May 5, 2021

Great tips in here, thanks for sharing! We're so glad to hear that you're enjoying peace of mind with Rewind.

March 8, 2022

Five shiney gold starts to REWIND for saving my rear and web site. I've been using Rewind since I moved our website to Shopify just because I knew that some day it was going to be needed. (15 years in IT taught me that one.) So three years slip by and the back ups just happen without anyone giving it a thought . . . until whammy. My carefully edited CVS file import went crazy and placed all kinds of ANSI II funky charcters all over my wonderfully written product descriptions when I imported ALL my products with new pricing! ouch . . . took me a day to realize how big a problem I had. And then I remembered . . REWIND has my back. It was painless to back up 2 days on my product information and have it restored via Rewind. Now I'm back at updating my pricing with corrected csv files and all is well. Heavy sigh and 5 stars.

Lake Effect Gallery
United States
Almost 4 years using the app
May 28, 2018

This is a great app. It automatically makes backups of all our content every 24 hours. We have never needed to restore any of our content so far, but just knowing that everything is backed up and up to date, makes us sleep at night. This also seems to be a professional developer, and gave us proactive information about their preparations for GDPR. Highly recommended!

Ildbutikken
Norway
Almost 4 years using the app
August 14, 2018

Awesome app! I very much appreciate that they offer the free version for small shops - very important since I'm just starting out!

Westyn Baby
United States
Almost 4 years using the app
February 20, 2018

Great App, did what it said it would do. What more could you want from an app! :)

Elivera
United Kingdom
Almost 4 years using the app
August 30, 2018

Works great ! good customer service

Massivebest
France
Almost 4 years using the app
November 25, 2016

This app has already helped me undo a few changes on my store that were mistakes. Definitely recommend it!

Zaknoyle
United States
Almost 4 years using the app