Reviews (613)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly value this app for its robust data protection, offering automatic daily backups of key Shopify store data like products and customer information. Its user-friendly interface allows easy management and specific data restoration, ideal after accidental changes. The support team is praised for their quick, effective assistance and availability beyond regular hours, ensuring minimal downtime and quick data recovery for merchant peace of mind.
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Great App, did what it said it would do. What more could you want from an app! :)
The product works perfectly. I have deleted my own items accidentally and had to go back and restore them. It only takes a second and when something doesn't work I can easily contact support. I can highly recommend this app
Be aware of this app. I have subscribed with the Growth plan $5/month for a while. However it didn't notify me and just silently increased the fee to $49. Check your apps constantly to avoid extra changes.
Thanks for your review of Rewind. We do ask that customers be on the right plan for stores of their size, however it's not possible for us to silently increase the fee to $49 / month - all charges for Rewind have to be approved as they go through your Shopify invoice.
In addition to this, we have a simple and fair refund policy - if you're not happy with the service, just email us and we'll refund your monthly charge. We're focused on making a great service that people love - if that's not the case for you please let us know.
This app has been an absolute lifesaver for me. Well worth the monthly fee.
Amazing, really saved our bacon. Kaleigh, in particular, was amazing and held my hand through a gnarly backup, cheering me on and making the whole nerve-wracking process almost pleasant! Highly recommended!
Effortless to install and setup. Fortunately haven't needed it yet! Had a small billing issue I contacted support and got nearly instant resolution.
An incredibly seamless app both with automating your store back ups and using it to restore things. What’s even better is the outstanding service that the Rewind team provide.
Kaleigh helped me resolve site issues and answered all of my questions incredibly fast. I’d wholeheartedly recommend Rewind, very happy!
Kaleigh is an all-star, we're really proud of our customer service! Thank you for the kind words, we're glad to hear it.
I am writing this review as Mike from REWIND is currently helping me resolve a code issue that another APP caused on our site.
First and foremost this company has great communication and support practices. They truly do care about us Shopify Store owners. Mike is going through code right now to find a bug that changed layout issues that another APP update caused a new padding shift. This was very difficult to identify what was causing the problem since all APPs we had have been installed for many months with no issues.
Mike got down to the code and began to figure it out after we first attempted to roll back our theme using their very slick REWIND VAULT function. Once we realized its not code in our theme, but an outside APP that loads code beyond Shopifies Liquid Theme code we found this issue. Mike did not have to do this as it was not his problem. Their REWIND APP does everything you could hope for in a full backup of Website or just specific elements. You can choose what you want to restore or restore the entire site front to back.... I mean everything or just one piece..... It really is the best APP for sleeping well at night knowing your always backed up safely.
The interface is very easy to understand with a very sleek U/I layout.
What more can I say.... Mike and the REWIND Team have a customer for life and I am grateful to have found this APP knowing all the hard work we do will never be lost. What is that worth to anyone ? To me its priceless.
Thank You to everyone from REWIND and a special shout out to Mike.
GET THIS APP !
From the Team @ www.GardenSupplyGuys.com
It's a pretty good app. It's nice to have a back up just in case. I don't have that much to say about it but overall 10 out of 10.
Have been using the free version for a few months now, for a very simple shop. So far so good. Thank you.