Reviews (630)

Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a “set it and forget it” safety net for automatically backing up products, themes, content, and orders. Many report successful restores after major issues, from single products to entire catalogs. They value quick setup, an intuitive dashboard, daily and manual backups, and reliable performance. Support is frequently praised as fast, patient, and proactive, especially during emergencies and complex restore requests.

March 15, 2017

There is a competitor (I forget the name) that looks almost the same feature for feature. I tried them first only because they offer one extra feature: backup to Google Drive.

However, their system didn't work at all. It just simply never successfully completed a backup.

So I switched to Rewind and it is pretty amazing. Everything just works, but I got a few things I didn't expect. Like you get a weekly report of how many changes you made on your site.

And it's super easy to navigate and find old versions. I haven't had to restore anything yet, but it looks like it would be easy. And Mike from Rewind tells me they have saving to Google Drive on their roadmap for 2017.

I wish the $5/month plan were a little more generous because we're just over the limit, but all in all, it's a great app and there was clearly a lot of work that went into this, so they deserve their paycheck!

Trail Designs
United States
20 days using the app
March 16, 2017

Hi I just wanted to stop by a give this app a 5 star rating. It gives me a peace of mind, that my 400+ product listings are secure. This app works behind the scene and as a jewelry designer this is important to me, cause I can focus on designing and handcrafting my jewelry knowing it keeps everything backed up.. This apps is installed very quickly and without any issues. I would definitely recommend Rewind to a friend.
Thank you for this great app ! <3 :)

Lexi Butler Designs
United States
25 days using the app
Edited January 29, 2018

So far, the backups have worked great and on auto-pilot. Customer service has been great as well.

Editing this again almost a year later: Nothing but more positives with this app. The technical support is fantastic. Definitely a staple app for all Shopify stores.

Continentalwf Com
United States
About 1 year using the app
March 22, 2017

Haven't had to use Rewind software yet so I left out one star until I actually need to restore from a backup. Other than that very pleased so far.

Baja Bobs
United States
19 days using the app
March 24, 2017

We started using Rewind a few weeks ago when we learned that our data was not backed up by Shopify. Thankfully, we have not needed the service but, we have the peace of mind that we are secure.

Kilnfrog Com
United States
26 days using the app
March 29, 2017

This program is a lifesaver, wouldn't want to be without it!

Matriarch Perfumes
United States
24 days using the app
March 29, 2017

All of our inventory, including custom changes we had spent weeks making, was deleted in an instant by an update gone wrong from our supplier.

We had no backup. It was devastating.

Never again, now that we've found Rewind. It's an excellent app. Extremely easy to use. Set it and forget it. Every Shopify store should have this app. Period. Thank you, Rewind!

Luxlair
United States
25 days using the app
March 29, 2017

Outstanding app in every way - easy to install, user-friendly. An inexpensive way to bring great peace of mind - highest recommendation!!!

Casals Classical Lps Cds
United States
29 days using the app
March 31, 2017

We installed this the first day we moved to Shopify. Even though we never had to recover data in 10 years of online business it is nice to know we are protected just in case.

Gsistore
United States
8 days using the app
April 3, 2017

Do you really want to think about having to back up each of my stores each month? Or would you rather pay a tiny fee to have a professional service take care of it for you. To me, it's a no-brainer. Backups for Shopify is an essential app for any eCommerce store.

Ramp Champ
Australia
19 days using the app