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Excellent customer service! Helpful and very nice.
Were very supportive and helpful during our data migration. Very happy with the service and the security of knowing our data is backed up.
We just integrated with the Rewind app and have already had a chance to use it! The customer support team is incredibly kind and responsive. The tool is set up well and easy to use. We're grateful to have this added layer of support and security!
We had cause to need a recovery but had never used Rewind before. They responded to our request within about an hour.
Fortunately, we resolved the issue internally and didn't need to recover in the end but they (Bianca) followed up on this with a lovely email. This has given us a very good impression of Rewind so far.
Brittney has been wonderful in helping us integrate Rewind into our Shopify sites! She provides quick responses and thorough communication on how to setup Rewind and select the best plan for our business. Really appreciate all of her help!
Great app and even better support! I had a problem with the restore process and got a fast response from Brittney! All is well.
No issues with the product, but it's one of those Shopify expenses grows as you scale. I would avoid and try to find to find something that doesn't feel entitled to a royalty of your hard work.
I’ve never had to use the Rewind app, fortunately, but having it running in the background provides an immense sense of peace of mind for our business. I highly recommend it.
App is very intuitive and the team has been assisting us through the process of choosing the right plan based on our needs. 100% recommended!
App does what it says in an easy to understand way. The support, especially Brittney, have been invaluable and respond very quickly when I have had questions.