Reviews (548)

Overall rating
4.2
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
August 27, 2025

Excellent customer service! Helpful and very nice.

Alaskan King
United States
8 days using the app
August 18, 2025

Were very supportive and helpful during our data migration. Very happy with the service and the security of knowing our data is backed up.

Rare Earth Gallery
United States
About 2 months using the app
June 20, 2025

We just integrated with the Rewind app and have already had a chance to use it! The customer support team is incredibly kind and responsive. The tool is set up well and easy to use. We're grateful to have this added layer of support and security!

The Lost Co.
United States
4 days using the app
June 5, 2025

We had cause to need a recovery but had never used Rewind before. They responded to our request within about an hour.

Fortunately, we resolved the issue internally and didn't need to recover in the end but they (Bianca) followed up on this with a lovely email. This has given us a very good impression of Rewind so far.

Against The Grain Furniture
United Kingdom
Over 6 years using the app
June 4, 2025

Brittney has been wonderful in helping us integrate Rewind into our Shopify sites! She provides quick responses and thorough communication on how to setup Rewind and select the best plan for our business. Really appreciate all of her help!

Mintera
United States
7 days using the app
June 3, 2025

Great app and even better support! I had a problem with the restore process and got a fast response from Brittney! All is well.

Yunnan Sourcing Tea Shop
United States
Over 8 years using the app
April 29, 2025

No issues with the product, but it's one of those Shopify expenses grows as you scale. I would avoid and try to find to find something that doesn't feel entitled to a royalty of your hard work.

American Hospital Supply
United States
Over 3 years using the app
March 14, 2025

I’ve never had to use the Rewind app, fortunately, but having it running in the background provides an immense sense of peace of mind for our business. I highly recommend it.

PetMax
Canada
Almost 3 years using the app
December 6, 2024

App is very intuitive and the team has been assisting us through the process of choosing the right plan based on our needs. 100% recommended!

KURU Footwear
United States
About 1 month using the app
November 19, 2024

App does what it says in an easy to understand way. The support, especially Brittney, have been invaluable and respond very quickly when I have had questions.

Savage Industries Shop
United States
Over 6 years using the app