Reviews (1,030)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.
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I was ready to publish a batch of significant change to our Shopify theme on a Saturday afternoon, but didn't want to do it without some type of a backup/rollback protocol in place. I started to research Shopify backup software, and found glowing reviews of Rewind. But I had some technical questions as to whether it would fit our needs. I sent an email to customer support, and was shocked to get an answer within the hour on a Saturday! Brittney of Rewind was able to answer all of my questions, and offered to help with the setup process (which was so simple no help was required). I got Rewind installed and configured, and was able to confidently publish the theme changes with peace of mind that I could easily roll back if necessary. Thank you, Brittney, and thank you, Rewind!
I am happy I have not needed to restore from Rewind Backups but I am confident, based on others reviews, it will be no problem. I like the insurance that my data will be there incase we need to recover all our data.
Rewind Backups is a fantastic app for Shopify stores. The peace of mind you get by having installed it definitely worth it.
I recently closed my shop and wanted an export of the data Rewind backup. Brittney at Rewind made the process effortless.
Just the thought of having a potential lifesaver that one day, is worth it every penny. Plus: customer support answers promptly and fast. Overall: good.
We received fantastic support from Brittney, she found a great solution to the issue we needed to resolve and was very patient and helpful with a fair bit of back and forth to get everything sorted. Highly recommended!
We really love Rewind for backing up our Shopify store. It provides us with confidence that our information is stored, and runs on its own. We are really looking forward to the release of the integration with Monday.com! The sooner the better!
I emailed their support and they were very responsive. Brittney Durston was the associates name that took care of me and she was prompt and very helpful. I have my backup downloaded a day later.
We love Rewind. Its give us peace of mind knowing if something goes downhill on our store, we can revert back to an earlier backup, or even restore a deleted product. We're very happy with their app.
Great service. Thank you Brittney.
Great product and customer support (Brittney) was very helpful in helping us make some changes to our paid plan.