Rewind Backups , 946 reviews

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
February 27, 2023

Very happy with Rewind, it is a great service for an incredibly important aspect of the business. I would recommend anyone with a Shopify store to install Rewind Backups just in case something bad happens and you need a backup.

Peachy Sunday
United States
Time spent using app: About 1 month
February 10, 2023

Good service saved me once from losing everything which was very nice and reassuring. Good service in getting me back up on feet ASAP

Sybotanica
Netherlands
Time spent using app: About 2 years
January 30, 2023

Excellent app for backing up our Shopify websites data that isn't done by Shopify! Easy to use, runs like clockwork, and has great support when, rarely, needed.
Highly recommended for anyone with a Shopify store who wants to ensure EVERYTHING is backed up!!

Discounter's Pool & Spa Warehouse
Canada
Time spent using app: Over 1 year
December 27, 2022

It's a pretty good app. It's nice to have a back up just in case. I don't have that much to say about it but overall 10 out of 10.

NFDVapes
United States
Time spent using app: 11 months
December 26, 2022

Amazing app and amazing support. A must have for any Shopify store. This app reverted some errors caused by a bad CSV file upload

Dwights Outdoors
New Zealand
Time spent using app: Over 1 year
December 19, 2022

hi i didn't get my store rewind where i was I need help i was using the free trial to see how it works

itsnotpsychoitsbipolar
United States
Time spent using app: 2 months
Rewind replied January 10, 2023

We're sorry to hear that your restore did not work as anticipated! Our support team reached out, and it appears that there was some confusion around restore capabilities. It is not possible to restore from a backup that was never created. You can find our help doc that outlines how Rewind works, here: https://knowledge.rewind.com/s/article/how-does-rewind-work

Your first backup is your first point to restore back to. Please be assured that going forward, you'll be able to restore from any version that has since been backed up, and get things back up and running in no time!

We're always happy to help in any way we can, and encourage you to email help@rewind.com if you have any questions or issues.

November 17, 2022

Shelby was very helpful and kind in assisting me with my questions regarding the app. Very quick as well!

Baby Braithwaite
United States
Time spent using app: 28 minutes
October 21, 2022

Excellente application pour avoir un back up de son site. Installation facile et rapports réguliers, je fais confiance.

Novoma
France
Time spent using app: Over 1 year
October 20, 2022

The restores don't work. I have had 1 major and 1 minor restore, and both failed. You can't get any answers quickly, and my issues never get resolved. I was never able to recover the deleted information in a restore.

Skin Perfection Natural and Organic Skin Care
United States
Time spent using app: About 2 years
Rewind replied October 25, 2022

Hi there,

We are sorry to hear your restores did not work as you expected. We have been following the progress on your current ticket and are happy to say that both our Support and Development teams worked quickly and have gotten to the bottom of it! It looks like the Restore worked how it was meant to, but there appears to have been some confusion around Rewind functionality, and how the items originally appeared at the time(s) you chose to restore back to.

Please be assured that we will always work with you to restore your data as quickly as we can and as accurately as we can.

We kindly ask that you respond to our email or get in touch with our team at help@rewind.com as we would love to keep discussing this with you!

October 11, 2022

Rewind is a life saver. Wish everyone not to have to use it anytime but once you have you are all set.

Kidealo RO
Poland
Time spent using app: 3 days