Reviews (1,011)

Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive backup service, including automatic backups of products, customers, and metafields. They appreciate the security it provides and the control it offers over data restoration. The customer service is noted for being responsive and accommodating, often tailoring plans to suit specific needs. The app has demonstrated its value by successfully restoring data after issues.

December 5, 2023

We received fantastic support from Brittney, she found a great solution to the issue we needed to resolve and was very patient and helpful with a fair bit of back and forth to get everything sorted. Highly recommended!

New Zealand
Almost 4 years using the app
November 8, 2023

I uploaded a disastrous csv to shopify yesterday and started to freak out. It wiped all my variant skus out completely and I couldn't fix it. I was like "oh I have that backup app i never thought i would need." I ran it back to the night before and it FIXED EVERYTHING (but inventory). Saved me an insane amount of time. Thank you so so so much.

Display Geek, Inc.
United States
Over 6 years using the app
January 6, 2024

It is an important and useful app.

Quality Approach Fashion
United Kingdom
About 1 year using the app
October 16, 2023

I had many questions about changing the admin access and username, and I couldn't have been happier with the quick response and how everything was explained so I could make the changes. Even when I didn't have all the information, the way I could verify myself as the admin and owner was smooth, as my marketing team set this account up for me, and I no longer use them.

Thanks, Chris

Rosalie Promotions
Over 2 years using the app
August 16, 2023

I've been using Rewind Backups for my online store, and I'm really impressed. It automatically saves all my important stuff like products and designs, which is super reassuring.

The best part is if I mess something up, I can easily put things back to how they were before. It's like a time machine for my store.

Oh, and I have to give a shoutout to Shelby from their support team. She's awesome at explaining things so I understand what's going on.

Highly recommend.
About 3 years using the app
October 17, 2023

This is the best insurance that one can purchase for their website. We had several scares in the past with coding get messed up by various apps, etc. I no longer need to have anxiety over this now that we have back-up of our site always available. You shouldn't hesitate.

Life inTents
United States
Almost 2 years using the app
March 18, 2024

Responsive and helpful!

4 days using the app
August 24, 2023

Great App, a must have for any Shopify store owner wanting peace of mind over their data backup. Also, many thanks to Alyssa for helping me with my first ever support request in over two years of use, the guide provided helped me resolve my issue in no time at all. Excellent customer service.

Start Fitness
United Kingdom
About 2 years using the app
July 26, 2023

Really nice support! Awesome attention to detail and overall a really positive experience. The way they simplify the knowledge curve for their end users is admirable. The tool pays itself, having the confidence that your store assets are protected allow you to focus on design and innovation like almost no other thing. Great tool.

Canvas Lab
About 2 years using the app
June 21, 2023

With Rewind, we can feel safe that our store data is always being backed up. We back up our theme code with GitHub, but didn't have a way to back up our products, collections, etc. Rewind provides a hassle-free service that does exactly what we need!

Light & Motion | StellaPro
United States
Over 1 year using the app