Rewind Backups

Rewind Backups

by Rewind

Automated Store Backups. Easily Undo, Recover, and Restore.

4.8 of 5 stars(828 reviews)

Daily Automated Backups

Did you know that Shopify can't help recover your data? Rewind automatically backs up your store every day. Just set it and forget it.

Get Peace of Mind

Sleep better knowing that your store is protected. Rewind is like having a ‘magic undo’ button. We're a Shopify Plus Certified App.

The Support You Need

Our award-winning team of experts will help get your store back to normal – check out our reviews. We've been trusted by 80,000+ businesses.


About Rewind Backups

The Top-Rated Backup App

Rewind is the easiest way to back up your Shopify store and undo unwanted changes. Get peace of mind knowing that your most important store data is automatically backed up by Shopify's top-rated backup app.

Every day, Rewind backs up millions of items for merchants of all sizes and we're the only backup app in the Shopify Plus Certified App Program.

Why Do You Need Automated Backups?

  • Even though Shopify backs up all its data, you don’t have access to those backups. When items are deleted in your store, they’re gone forever.
  • Doing a manual backup by exporting CSV files is a complicated, time-consuming process.
  • Some apps can delete or unintentionally edit items in your store. We’ve seen customer cases where an app integration deleted all their prices, inventory count, and more in seconds.
  • People make mistakes. Whether you’re editing code yourself or you hired a freelancer to work on your store, you’ll want the ability to undo a mistake instead of losing hours of work.

The Cost of Downtime

  • Countless dollars in lost sales
  • First-time visitors may never return
  • Hours of lost productivity and effort

How Rewind Works

Click [Add app] above to install Rewind and start your 7-day free trial. Select a plan, then sit back and relax. Rewind will backup your store every day and send you a weekly summary email.

What Rewind Backs Up

Rewind backs up more item types than any other solution. This includes:

  • Products and Product Images
  • Customers
  • Orders, Collections
  • Blogs and Blog Posts
  • Pages
  • Themes and Theme Files
  • Menu Navigation
  • Store Policies
  • Locations
  • Shipping Zones
  • Gift Cards
  • Customer Saved Searches
  • Metadata (for Enterprise plans)

Certain plans may be ineligible to stores with higher product counts. Contact us for details.

Restore Data in Minutes

When disaster strikes, you can use Rewind to restore information in just a few minutes. You can restore an individual item, a group of items, or your entire store.

Completely Secure + GDPR Compliant

Compliant with GDPR legislation, connections to Shopify are always made securely. Your data is stored encrypted in our secure Rewind Vault.

Why Choose Rewind?

We’re an established team dedicated to getting your store back up and running as quickly as possible after issues or data loss. If you have any questions or run into problems, we're available 7 days a week.

Rewind Agency Partner Program

If you're a Shopify Expert or Agency, adding Rewind to your tech stack is a no-brainer. Join our Agency Partner Program for generous referral bonuses, access to resources, and support.

Enterprise Plan

For stores with 2,000+ orders/month

  • $299/month
  • Contact sales@rewind.com for more information
  • Install now to get started

Integrates with

  • QuickBooks Online,
  • Trello,
  • GitHub,
  • Zendesk,
  • Rewind Copy (Replay),
  • Jira

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 7-day free trial

See all pricing options

Basic

$3/month

Up to 20 orders/month

  • Daily automated backups
  • Unlimited file storage
  • 1 year of history

Growth

$9/month

Up to 200 orders/month

  • Daily automated backups
  • Unlimited file storage
  • 1 year of history
  • On-demand backups
  • Changes to products saved instantly

Pro

$39/month

Up to 600 orders/month

  • Daily automated backups
  • Unlimited file storage
  • 1 year of history
  • On-demand backups
  • Changes to products saved instantly

Plus/Enterprise

$99/month

Up to 2,000 orders/month - contact sales@rewind.com for 2,000+ orders

  • Daily automated backups
  • Unlimited file storage
  • 1 year of history
  • On-demand backups
  • Changes to products saved instantly
  • Multi-store ready

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    95% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
    (7)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    1% of ratings are 1 stars

Most recent reviews

Schoolbooks.ie

The hardest worker we've got! Rewind Backups is working away in the background 24/7 backing up our orders (500k+), customers (250k+), products (8k+) and more, continuously and quietly. We installed Rewind Backups as an insurance policy .. a 'just in case' something happens. Thankfully we haven't had to call upon it yet, but we take great comfort knowing that it is in place. Installation was very straightforward. The initial backup took a number of hours (given the large amount of historic data), and everything since has been in real-time. Alex, our account manager, has been helpful and reassuring, with follow up calls ensuring we are happy with everything. Happy to recommend Rewind Backups to anyone with a Shopify store.

B.A. Toys

This app does not rollback the things it needs to roll back- we have tried to rollback 3 different times and it does not restore blogs correctly nor does it restore product quantity correctly. We are not waiting around to find out what else it does not restore correctly- we can restore our items better than this app. Additionally, we are not "discussing" this either as we cannot possibly be the first to complain about or have these issues.

Developer reply

June 7, 2021

My name is Maura and I work on the product team at Rewind. I am sad to read that you've had a negative experience with our app. I can assure you that we help many merchants recover lost data daily and we boast a high rate of successful restores. In the event that restore results are not optimal, we work 1:1 with the merchant to get them back on their feet.

Oftentimes, a "correct" restore is different between stores. For example, some merchants want Rewind to restore product quantity, while others prefer we don't. We're actively working on making our app more adaptable to varied restore expectations, and I would personally welcome the opportunity to learn about your restore expectations.

Bella Luna Toys

We learned the hard way about the need of Shopify store owners to back up their data. I thought that Shopify had backups of our entire website. Nope. We experienced major data loss yesterday when we went to sync new software with our Shopify store. Something went wrong and HUNDREDS of product descriptions and prices were lost. Some products were now showing up on the website on sale for $0.00! When we inquired with Shopify about restoring from a backup, we learned that Shopify only backs up your website -- the theme and structure -- but that we are responsible for backing up our own data, such as product pages, customers, orders, etc. As a result of this disaster, we had to shut our website down while we tried to figure out how to restore what was lost. We lost almost two days worth of revenue. After many long hours of work, we were able to finally restore most of what was lost, but the first thing I did the next day was to research our options for backing up our data on a regular basis, and that's when I discovered Rewind. I signed up for the trial early the next morning. I emailed with a question, and promptly got a response. I was impressed. Well-written in perfect English, no less! One question led to another, then Alex from Rewind called me and walked me through my problem and showed me how easy it is to restore lost data with Rewind, whether it's restoring a single product, or multiple records in bulk. I learned that they have customer support hours from 8 a.m. till midnight Eastern time. Fantastic! When I explained more about our business, Alex was able to offer flexible pricing options that weren't obvious on their website, and to bundle my two Shopify stores together. Both my websites are completely backed up now and will automatically back up daily going forward. I honestly can't believe how uninformed and unprotected I was before we experienced massive data loss. I will sleep better tonight knowing that my data is safely stored with Rewind. Thank you Alex and team! As I told you earlier today, you guys are awesome!