Bad Customer
by OutlanderReduce buyer fraud, chargebacks, and avoid serial-refunders.
We identify bad customers.
Bad Customer analyzes a customer's refund and chargeback history with other websites and warns you before you ship.
Automatic order tagging.
Set individual thresholds on when suspect orders should be tagged, and (optionally) configure your warehouse so you don't ship those orders.
Designed by Sellers.
Many chargebacks are from the actual card owner, not identity thieves. Tools that focus on detecting stolen cards don't usually catch these.
Support
- Developer website
- Privacy policy
- help@coracent.com
Pricing
Free
Most recent reviews
Kickerball
Definitely a clever approach to fraud detection. Great app! Our Shopify store syncs with our warehouse automatically, so even if we did notice something that seemed suspicious, the warehouse had usually already packed and shipped it. We were able to configure our 3PL to ignore orders with the bc_warning tag so they didn't automatically ship and can just remove the tag if we want to take the risk and ship it anyway.
HIDDEN CULT
Great, simple app. Installed it a few days ago and has already saved me from fraudulent customers. Recommended :)
SideShaper
Does what it says. Sneaky customer had a new email and billing address but the same ship-to address and was trying to rip us off again. This app caught it and tagged the order.