Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, extensive customization, and robust management tools. It's praised for its intuitive drag-and-drop editor, vast template library, and SEO-optimized, mobile-responsive design that boosts sales. The app supports multiple languages, integrates seamlessly with other apps, and offers quick, knowledgeable 24/7 chat support. Many appreciate its affordability and the ability to create stunning landing and product pages without coding.

November 22, 2023

TLDR: Fantastic app for customizing your website with great customer service, though I have encountered the odd ball bug here and there.

Overall a great app to use to with great support to back it up. I've built 3 different websites with it now so I think I have a generally good understanding of how the app functions.

For the most part I've been able to implement most anything I've wanted to into the design of my sites. My biggest issues are fairly minimal, first, there's a bug when trying to use the slideshow to update the height automatically to the size of an image, after it gets through 1 slide it fixes itself but still prevents me from using it in certain cases.

Second issue is that the countdown timer will only countdown to the same time anywhere in the world. So if I set it to 6 pm my time, someone 5 timezones away will also have it countdown to 6pm. So if you want to countdown to a product release it wont work as if you're in a different timezone it won't countdown to the correct time.

Support has been great though helping me out with any other issues I've had, even going as far as rolling out an update to their app to address a discrepancy in image formatting between browsers.

United States
3 months using the app
Beae.com replied November 23, 2023

Dear Kyle,

I hope this message finds you well. I wanted to take a moment to express our sincere appreciation for the review you gave us on Shopify. Your feedback is incredibly valuable to us, and we are thrilled to hear about your positive experience with our app.

We're delighted that you find our app helpful in customizing your website and that you've successfully built three different websites with it. Your understanding of how the app functions is invaluable to us.

Your recognition of our customer service is particularly gratifying, and we're here to assist you with any further questions or challenges you may encounter. We truly value your partnership and look forward to continuing to support your website customization needs.

Once again, thank you for choosing our app and for sharing your positive experience. If there's anything else you'd like to discuss or if you have additional feedback, please feel free to reach out.

Kian | Beae Customer Success team

October 13, 2023

The app is a little tricky with all the layers that are involved. It sometimes takes awhile to find exactly what you are looking for. However, the team is SUPER responsive and always ready and able to help which is soooo valuable!

My Store
United States
29 days using the app
March 25, 2024

Great support the first time around, interface seems a little easier to use than other apps.

Beae.com replied March 26, 2024

Dear Craig,

I'm Cass from Beae. I hope this message finds your well.

We are thrilled to hear about your positive experience with our support team and user interface! Your kind words mean a lot to us and motivate our team to maintain high standards.

We’re always looking for ways to improve and your feedback confirms we’re on the right track. If there’s anything more we can do to enhance your experience, please let us know.

Thank you once again for choosing us. We look forward to continuing to serve you with excellence.

Warm regards,
Cass | Customer Success Team

December 4, 2023

Quelques petit dysfonctionnement dans l'application la raison pour la qu'elle je supprime une étoile.
Très pratique !
Service client très réactif, merci :)

5 days using the app
June 4, 2023

I am new to building webpage. Beae out of all the others was intermmediate friendly. I'm still learning. Customer Service was helpful. Thanks

Harmony Groves Essentials
United States
10 days using the app
August 13, 2023

customer service was very helpful, just finding the page builder/jumping between apps difficult . jsjsjs

2 days using the app
October 20, 2022

É um pouco confusa relativamente às funções de cada elemento e não é muito intuitiva para iniciantes, mas é fazível. No entanto, o suporte do chat é uma ótima constante e bem presente para ajudar no que for preciso.

My Pharma Spot
12 months using the app
January 10, 2023

The support are super helpful and the tools are great. Just be patient and you'll get what you're aiming for in terms of aesthetic and functionality, and the support team can help you every step of the way. I'm on the free plan and it's still been very useful as they still give you leeway to use many functions.

Urban Relaxation
United Kingdom
10 months using the app
November 12, 2022

I like the control I get with the app, every new version is getting better. I expect it to continue to grow.

United States
9 months using the app
October 11, 2022

L'application permet de dépasser les limites de son thème. Nous avons créée des sections et des pages personnalisées.
Le service client est assez réactif.

Angels Universe
7 months using the app