Reviews (451)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and efficient customer support, particularly praising team members like Leo and Emma. It offers a wide selection of products, easy importation of trending items, and features like seamless integration with other platforms, automated order processing, and real-time inventory updates. The reliable shipping and accurate tracking system, along with a transparent pricing structure, are also highlighted, making it especially popular among beginners for its ease of use and helpful guides.

August 12, 2020

This app is so terrible and they are covering up the bugs by giving away free premium membership just to get rankings. This app would not fulfil an order, automatically sync and fulfil the order. I had to manually add the order every time and tracking code as well. Still, this app will not change the status of the order to fulfilled. Worse app ever. Oberlo is much better.

IncredOvative
Canada
14 days using the app
Bestdealer replied May 13, 2022

Hi Shop owner of IncredOvative,

Thank you so much for your review. We're so honored to be part of your dropshipping journey. We are sorry for the bad experience.

The good news is that we have cooperated with the excellent technical team and completed the platform upgrade - "BestDealer". We have a more stable logistics channel, better product quality, and a more efficient service team. Also, we launched the branding business.

Welcome to join us! We will bring you more satisfactory service.

September 10, 2020

Takes way too long to source items. I've expressed this problem with customer service who was kind and helpful but after saying something three different times. Nothing changed. Very disappointed. Not sure how this app has such high ratings. I couldn't even get to the point where I was happy to place a test order.

thecasesco.com
United States
16 days using the app
Bestdealer replied May 13, 2022

Hi there,

Thank you so much for your review. We're so honored to be part of your dropshipping journey. Sorry for the bad experience, we have accelerated our sourcing time now. If there are still any requests please feel free to contact us and we will be glad to help.

June 25, 2020

I am blown away with the functionality of this app. It's easy to use and they have thought of every tool needed to make the life of a dropshipper easy and stress free. Love the auto fulfillment and the niche spy tool. Well done to the developers

BELLADONNA
South Africa
About 13 hours using the app
February 16, 2023

Great app,100% recommend, very nice app with a brilliant user interface and customer support. Higly Recommended.

Lingerie Ghar
Pakistan
About 12 hours using the app
September 16, 2023

I'm new to this app but really like it.

Beri collection
Australia
3 days using the app
Edited December 20, 2021

Cheapbuy
No recomiendo esta aplicación, porque la integre en mi tienda y cuando ya tenia 1000 productos en la tienda llega el primer pedido atravez de ellos, y tube que hacer el reenbolso al cliente porque no seintregra con aliexpress despues de contactar con ellos 5 o 6 veces y no me solucionaron nada .y he tenido que enpezar de nuevo tengo muchas APP esta es la peor perdi el cliente y muchas horas de trabajo.

Cheapbuy
Spain
4 days using the app
Bestdealer replied May 13, 2022

Hi Cheapbuy,

Thank you so much for your review. We're so honored to be part of your dropshipping journey.

Sorry I am not quite sure on the problem you described, would you please leave us with your contact so we can follow up regarding the isseu and we will fix it as soon as possible if there is any system bug. Looking forward your feedback, thanks in advance.

July 27, 2020

Easy to use quickly add merchandise to your online store and start making cash! Have fun looking for the next big product to sell.

Presidential Brand (R)
United States
3 days using the app
Bestdealer replied July 27, 2020

Hi Presidential Brand (R),

Thank you so much for your review. We're so honored we can be a part of your dropshipping journey. Any questions please feel free to contact us.

Thanks,
Team Topdser!

February 25, 2023

Thenk i needed an app like this one makes it so much easier I like how it's able to take care of all the keys to run my store

TheShop4ALL
Mexico
About 2 hours using the app
May 21, 2020

Real API. Blazing fast. Could fulfill existing orders that had existed before installing the app. This should have existed way back in 2016!

Passive Poke
Singapore
About 2 hours using the app
Bestdealer replied May 26, 2020

Hi Passive Poke,

Thank you so much for this outstanding 5-star review. We're so honored we can be a part of your dropshipping journey. Any questions please feel free to contact us.

Thanks,
Team Topdser!

December 23, 2021

WARNING ! If i could give this APP a Zero star i would! Horrible APP. This APP sent fulfillment cancellations to all my existing suppliers with outstanding orders making me have to manually fulfill the orders. And when i placed an order with them, it deleted the item from all sales Chanel. DO NOT INSTALL THIS APP!!!! DO NOT INSTALL THIS APP! OMG!!! What a pain to fix all the problems it caused. I bet all those 5 star reviews are fake.

Kate McEnroe New York
United States
1 day using the app
Bestdealer replied May 13, 2022

Dear shop owner of Kate McEnroe New York,

Thank you so much for your review. We're so honored to be part of your dropshipping journey.

We are very sorry for the questions you ask. We have repaired this problem in time, and it will no longer perform any cancellation operations on your order. You can use BestDealer safely. I hope we can still have opportunities for cooperation in the future. Thanks in advance!