Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration, extensive product catalog, and efficient order management. Key features include real-time inventory updates, automated order processing, and a robust product search engine. Merchants value the transparent pricing and competitive rates, contributing to good profit margins. The app's reliable shipping and tracking system ensures prompt order delivery. Customer support, particularly representatives like Leo and Emma, receive high praise for their quick and effective help. The app is suitable for both novice and experienced dropshippers, offering personalized assistance and easy order fulfillment.

October 11, 2023

GOOD

Abdima Stores
France
4 months using the app
Edited July 10, 2023

Apesar de que estoy empesando en este mundo del dropshipping este proveedor tiene gran variedad de articulos muy buenos.

TrendyTech
Mexico
6 months using the app
July 12, 2023

es lo maximo!!!! la recomiendo, por su complicidad con el usuario. asi que sumate al equipo grande que te espera

TR3VOLTS
Uruguay
28 days using the app
August 18, 2023

I am using this app. It is good to import a lot of products from Aliexpress and it easy to use. I am happy using this app.

ZOHAANS
Pakistan
About 21 hours using the app
September 16, 2023

I'm new to this app but really like it.

Beri collection
Australia
3 days using the app
June 5, 2023

boa, estou ainda analisando o aplicativo e vendo como ele irá se comporta e coisas do tipo, envim vamos ver

Utilidades Gerais
Brazil
About 1 month using the app
June 25, 2023

Es una forma sencilla y rápida para encontrar productos e importarlos, además es muy intuitiva, en general, me gusto.

SupernovaStorex
Mexico
About 2 months using the app
Bestdealer replied June 27, 2023

Hello, dear/sir
Thanks for your comment, if you have any questions please feel free to let me know, we are open to our customer's suggestions :)
If your suggestions are very useful to us, we'll appreciate giving some rewards. Please email me at wangyongjie@bestdealer.com

Have a wonderful day!

September 27, 2023

使用很方便,采购速度很快

CaseMagic
China
29 days using the app
Edited March 18, 2024

Even though we are new to the app, the features have great promise especially with staying up to date with the latest trends sourcing for out of stock products. We may add further reviews when we test the waters over time. Keep up the good work ****************************
*Update (29/12/2020) We are on a paid pro plan and from the many months we've been with Topdser there has been good and bad. Unfortunately there has been more of the bad experience being received, such as having to wait 7-14 days for our sourced items to be shipped to our customers and that's not even including the shipping times. There have also been quite a few mix ups by the Topdser staff causing the wrong items being sourced at times. Given the long waiting times and stressed caused, we hardly received any empathy from the 'Agent' named Emily from Topdser. On the other hand our agent named Jade is quite polite and usually quick to reply to assist us but it doesn't help when issues start to arise when the Topdser team give excuses that differ to what you're told by another agent.
In addition, the Sourcing feature has been disabled for the past 3+ weeks even for merchants on a paid plan which is just bad service. We recently inquired when the Source feature would be re-enabled and the response we received from Emily was: "Sorry we haven't plan to enable the sourcing feature to all merchants yet. if it's re-open, we will inform you". Why is there an "IF" especially when merchants are paying a lot of money for their promised features.
Overall Topdser does have promise in redeeming their status to be a 'Top' sourcing provider but they need to clean up their act and start listening to merchants' needs. (we may provide further updates with our review down the tack if Topdser's service steers in a positive direction)
****Update (19/03/2024) Emma from BestDealer (formerly known as Topdser) have come a long way in being more transparent and quicker turnaround times in getting back to you in regards to sourcing and so on. Emma has also been a gem in helping us fulfil an urgent order that we had run out of stock on. She was very helpful throughout the process.

WickyDeez
United States
Almost 4 years using the app
Bestdealer replied May 13, 2022

Hi WickyDeez,

Thank you so much for your review. We're so honored to be part of your dropshipping journey. Sorry for the bad experience, we have accelerated our sourcing time now, there are many unavoidable problem during purchasing such as COVID-19, and that majorly contributed to the delay. Emily handles our after-sale queries based on our policy, please kindly understand this.

Our sourcing feature is re-opened now, if you still have any sourcing requests, please feel free to contact us, we will do our best to help you with your business.

Thanks for all the precious suggestion, we will definitely take them into consideration.

Edited July 7, 2020

Seamlessly nice app with shorter fulfilment days. I have deleted Oberlo since installing this app because they are miles apart. After experiencing the entire order process with no complaints from customer, i feel i should come back to add a seal of approval. It is unfortunate there is no rating above 5, i would have gladly done that.

PoacherOnline
Canada
Over 3 years using the app
Bestdealer replied May 20, 2020

Hi PoacherOnline,

Thank you so much for this outstanding 5-star review. We're so honored we can be a part of your dropshipping journey. Any questions please feel free to contact us.

Thanks,
Team Topdser!