BIK Instagram, Whatsapp, Email
- Pricing
-
Free to install
- Rating
- 4.8 (144)
- Developer
- Manifest AI
Featured images gallery
Unify your marketing & Support on Whatsapp, Email, Instagram & SMS
BIK helps Shopify merchants engage customers and drive repeat purchases through WhatsApp, email, SMS, RCS, and web push marketing. Create targeted marketing campaigns and automated customer journeys for abandoned cart recovery, welcome messages, and post-purchase engagement. Segment customers based on their activity, personalize communications, and track campaign performance and attributed revenue through built-in analytics.
- Marketing Campaigns & automations - Whatsapp, Instagram, Email, SMS
- Advanced Chatbot & Journeys - Whatsapp & Instagram.
- Customer service suite - Inbox, Messenger, Instagram, Whatsapp, SMS, Email
- Instagram AI - Comment to DM, End to End purchase on Instagram
- Gamification - Spin the Wheel, Back in stock, Price Drop notifiers.
Languages
English
Works with
- Checkout
- judgeme
- manifest
- razorpay
Categories
Campaign types
- Email campaigns
- SMS campaigns
- Social media
- Newsletters
- Pop-ups
- Forms
- Discounts
- Promotions
- Upsell emails
- Cross-sell emails
- Cart emails
- Checkout emails
- Abandoned cart
- Browse abandonment
- Welcome emails
- Follow-up emails
- Price drop emails
- Back-in-stock emails
- Win-back emails
- Drip campaigns
- Custom campaigns
Managing campaigns
Pricing
Choose the plan that best fits your business.
Free
Free to install
Usage charges
Growth Plan
$350 / month
Usage charges
Scale Plan
$499 / month
Usage charges
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a user‑friendly, centralized helpdesk for WhatsApp, Instagram, email, SMS, and more, tightly integrated with Shopify. They highlight strong WhatsApp and Instagram marketing tools like Comment‑to‑DM and end‑to‑end purchase flows that drive sales, plus AI chatbots and automation that resolve most queries and take orders. Merchants praise the CRM, segmentation, analytics, and proactive support, citing high ROAS and better retention.
We moved our WhatsApp and customer messaging over to BIK recently, and it’s been a smooth switch. Having WhatsApp, email and SMS campaigns, along with the helpdesk, in one place makes day-to-day work simpler for our team. The team has been responsive during onboarding and migration. We’re still exploring the platform, but it’s a solid fit for a growing D2C brand.
Five stars for the BIK team.
What stands out most is how seriously they take feedback. Several feature requests our team raised were picked up by their product team and actually shipped, which is rare. You get the sense they are building alongside their customers rather than just selling to them.
The account and support team has been equally responsive. Conversations are straightforward, they come back quickly, and they work with you to find a solution rather than pointing at a pricing page.
If you are looking for a retention and messaging platform where the team behind it is genuinely invested in your growth, BIK is worth your time.
Extremely unprofessional and fraudulent.
They unboarded us, charged us 3 months' platform fees, and later denied services. The migration was also done, and they went back on their word and a signed contract.
Their sales team, finance team and management are not on the same page. They will promise you a lot of things and later won't fulfil the promise.
Don't recommend to anyone!! Beware and stay away!!
Support
App support provided by Manifest AI.
Resources
Developer
Launched
May 9, 2023
More apps like this
