Reviews (85)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
December 10, 2024

Bik.ai is an exceptional WhatsApp automation tool for eCommerce businesses, seamlessly integrated with Shopify. It allows effortless communication with customers, automating order updates, product recommendations, and support inquiries. The ease of integration and user-friendly interface make it an ideal solution for enhancing customer engagement and driving sales. It's truly a game-changer for any online store looking to streamline their communication and provide top-tier customer service. Highly recommended!

Eze Perfume
India
6 months using the app
November 21, 2024

BIK has been a game-changer for our e-commerce business. The platform's Chatbots make automation easy, handling customer queries efficiently and even driving transactions. The CRM feature is excellent for managing multiple tasks and keeping everything organized.

I also love the broadcast campaigns—they let us send personalized messages to different customer groups, which has boosted engagement. The real-time insights are a huge plus, giving us clear data to track growth and performance.

Overall, BIK is simple to use, effective, and has definitely helped us see better ROI. Highly recommend it!

theartarium
India
4 months using the app
December 11, 2024

BIK has been a transformative addition to our e-commerce toolkit. Its streamlined approach to managing tasks and staying organized has made a noticeable difference in our operations.

It also simplifies communication with customers, while the tracking tools ensure everyone stays informed every step of the way. The platform’s real-time insights also provide us with clear data to fine-tune our strategies and measure growth.

A special mention goes to BIK’s excellent and timely support—they’re always ready to assist whenever needed. With its ease of use and proven results, BIK is a must-have for any growing business!

The Purple Pony
India
8 months using the app
December 10, 2024

We’ve been using BIK for our marketing and CRM needs, and it has been a game-changer for our e-commerce operations. The platform’s intuitive dashboard has significantly streamlined our workflows, making it easy to set up and edit automation processes. The simplicity and functionality are exactly what we needed to enhance efficiency.

A special shoutout to Rajat, our dedicated point of contact, for being incredibly cooperative and helpful. His guidance in understanding the full functionality of the dashboard has been invaluable. He has always been prompt and patient in addressing our queries, ensuring a smooth experience.

Highly recommended for businesses looking to simplify and optimize their marketing and CRM processes!

Suspire
India
3 months using the app
November 15, 2024

This app has exceeded my expectations in every way! It’s super user-friendly, intuitive, and packed with features that make my tasks so much easier. I especially love how reliable and efficient it is — no glitches or crashes. The customer success manager Akansh is also fantastic and very responsive. Highly recommend this app to anyone looking for a seamless and enjoyable experience! Keep up the great work!

Crepdog Crew
India
4 months using the app
November 27, 2024

BIK has truly revolutionized our e-commerce business! The platform's Chatbots have made automation a breeze, handling customer queries with ease and even boosting our transactions. Their CRM is a lifesaver, helping us manage multiple tasks effortlessly and keeping everything well-organized. It’s been a game-changer for our operations, and we couldn’t be happier with the results!

Cellecor
India
7 months using the app
December 4, 2024

We at Jacked Nutrition have been using the BIK, and it’s been a fantastic addition to our store. The features are super easy to use and have really helped improve our customer engagement.

A big shoutout to Rajat from the BIK team! He was incredibly helpful, quick to respond, and made the setup process smooth for us.

Highly recommend this app to anyone looking to enhance their marketing efforts. Great job, team!

Jacked Nutrition
Pakistan
About 2 months using the app
November 27, 2024

BIK is a game-changing platform that revolutionizes customer engagement. Its AI-powered chatbots make customer support and marketing effortless. The ability to create personalized broadcast campaigns and access real-time insights is a massive productivity booster. User-friendly, efficient, and packed with powerful features, BIK has significantly improved our business operations. Highly recommended for any company looking to streamline customer interactions and drive growth.

The team led by Rajat and they helped us with the whole process

Earthful
India
4 months using the app
November 11, 2024

One of the most interactive, easy-to-use and analytically accurate retention marketing apps we've used so far. BIK has been impressive for us automating a majority of customer responses intuitively thereby streamlining our customer support workload by a mile. Besides, great deal of fine-tuning options available to create, track and optimize automated messaging and campaigns here.
Would surely recommend!

Svastika
India
3 months using the app
November 20, 2024

The platform has been efficient to solve for our prelimiary requirements and the team has also been helpful in accomodating requests and answering queries. Even if direct solutions to some aren't available, a workaround is proposed. Especially when it comes to WhatsApp marketing, it has given us room to experiment.

wearetto
India
11 months using the app