BIK Instagram, Whatsapp, Email

Absolutely horrible experience with our Brand Nutrispray.
- They take 3 months advance, since they know their customer support and onboarding is horrible. Brand cannot get this money back.
- Their onboarding team is horrible - Took 2 weeks and still couldnt onboard our journey messages
- The marketing promises made by Mr Prem Kisan were all false. We said the 1 thing important to us was customer support and Onboarding support. They put a largely incompetent team that would setup calls after work hours
- They seem to be understaffed. We requested Twice for a change in Support manager, unfortunately no one was allocated.

DONOT GO TO BIK. Its a complete loss of your 3 month amount.

We’ve been using BIK for more than a year now and it’s been a great experience.
The platform is very easy to use and makes our daily work so much smoother.
It connects well with Shopify and across WhatsApp, Instagram, and email.
The support team is always quick, efficient, and super helpful.

We've had a fantastic experience with BIK.AI! The team was incredibly supportive and helped us design the entire flow smoothly from start to finish. Their real-time assistance made the setup process seamless, and anytime we needed help, someone was always available to guide us instantly. The platform is user-friendly, and the support has been top-notch.

Outstanding email marketing platform! We've seen great results thanks to their reliable email delivery — campaigns go out on time and consistently land in inboxes. The contact sync is seamless, saving us hours by keeping our lists updated automatically across platforms. The interface is user-friendly, the tools are powerful, and the analytics give us exactly what we need to track performance. It's been a game-changer for our email marketing strategy. Highly recommended for anyone serious about email marketing!

The app is really helpful in managing all your flows and campaigns.
You can plan the business in much better way when all these things are being taken care off
Also, special mention to my account manager Nishant who has helped us whenever needed.

Nice app and support from Nishant from BIK team, improved our email and whatsapp marketing efficiency. Also improved domain reputation for our email domain.

We've been using BIK for a year now and can say it is one of the best omnichannel tools to reach out to your customers. Easy to use with multiple features. ⁨Big thanks to Rishab for his support during our major campaign, especially with all the BIK advanced tools - made a world of difference. Entire team's responsiveness and guidance helped us a lot in understanding the world of Meta and Google.
Onwards and upwards

User-friendly platform that makes it easy to manage campaigns and communication. The interface is clean and intuitive, even for beginners. What truly stands out is the support team.. they are extremely prompt, helpful, and always available to resolve queries quickly.
Great experience overall!

Our experience with BIK.AI has been wonderful, especially considering its workflow builder, team & agent configuration, analytics & export functions, and the AI-powered agentic chatbot. The team has been incredibly supportive with guidance, design, and the development of complex flows, as well as feature upgrades. The AI chatbot, deployed across Instagram, WhatsApp, and integrated with Manifest on our website, has been highly effective in addressing customer and visitor needs in real time. The SPAM protection, limiters, and reattempt modules add intelligence to campaign message delivery optimization. It also offers great flexibility for integrations with third-party apps and in-house solutions.

Highly recommended!

We've been using BIK.ai and honestly, it's been great so far! The platform is super user-friendly and has really helped us improve how we connect with our customers. A big thank you to Nishant, our account manager he's been super supportive, helped us get everything set up the right way, and is always there when we need anything. The support team is also quick and easy to reach. Really happy with the experience and looking forward to doing more with BIK!