Reviews (68)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
September 30, 2024

The platform has an easy to use interface that makes navigation simple. Its robust analytics provide valuable insights to track our performance. The support team is fantastic, always ready to help us optimize features and explore different use cases.

We've successfully utilized email, SMS, and WhatsApp, and their unique cohort targeting for retention has been impressive.

thedeconstruct
India
28 days using the app
August 28, 2024

The support from BIK has been outstanding throughout our onboarding and setup process. The team is highly responsive to any issues and consistently delivers on creating tailored journeys to meet our specific needs.

Caresmith
India
3 months using the app
August 23, 2024

Setting this up and using this has been easy, the customer success team has helped through out the process. We have seen our retention rates improve.
Good tool!

ADF Soul
India
2 months using the app
September 4, 2024

Amazing App, even more amazing team !!!!

Would suggest to try this app, we are sure you wont be disappointed.

Thanks Rajat Vaishnav and whole team.

You guys rock.

Instore
India
3 months using the app
August 2, 2024

It's the one-stop solution that integrates seamlessly with SMS, WhatsApp, Instagram, emails, Facebook, and Messenger. BIK excels at handling marketing across these channels, ensuring a smooth and efficient process. Their unified helpdesk simplifies addressing client queries by consolidating all channels into a single, easy-to-use dashboard. Plus, their team is always open and ready to assist you every step of the way. BIK truly makes marketing a breeze!

Muvazo
India
About 1 month using the app
August 8, 2024

One of the best 360 degree solution. Highlight is their support team - Rajat, Vidushi and team are always spot on from the time of onboarding to optimisation.
We are able to do almost everything via this app be it retention, remarketing or acquisition. This is the only solution you need if you are into D2C space.

Gillori
India
2 months using the app
June 19, 2024

It's truly an all-in-one platform that brings together everything you need in one place.
The layout is clean and well-organized, ensuring that even new users can find what they need without any confusion.
Moreover, the app's functionality is impressive.

KHOJ.CITY
India
3 months using the app
June 19, 2024

BIK is an excellent UI application for managing customer requirements and facilitating seamless communication. However, it may be cost-prohibitive for small businesses. Throughout our journey, the support team has been highly responsive and proactive.

The Maeva Store
India
8 months using the app
June 14, 2024

I've been using Bik for our email marketing needs, and it has been an incredible experience. The platform is user-friendly, offering a range of powerful features.

What truly sets Bik apart is their exceptional team support. Anytime we encountered an issue or had a question, their support team responded promptly and went above and beyond to assist us. Their expertise and dedication are unparalleled.

Overall, Bik is a fantastic choice for anyone looking to elevate their email & whatsapp marketing efforts. Highly recommended!

Cottagora
India
6 months using the app
June 18, 2024

BIK is a very user-friendly platform that is ideal for beginners. Overall, the UI is really fantastic and simple to use. The group works quickly to resolve problems and create routes that meet our needs.

UrbanStree
India
3 months using the app