Reviews (73)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
September 10, 2024

BIK has revolutionized our customer engagement by integrating seamlessly with WhatsApp, SMS, Instagram, and more. The easy-to-use automation tools and unified dashboard simplify our marketing efforts, while detailed analytics help optimize campaigns. BIK has made multi-channel communication efficient, and Rajat Vaishnav & his support team is always helpful. A must-have for improving customer retention!

Milton
India
About 2 months using the app
August 20, 2024

The platform is super easy to use, which made the transition smooth for our team. It’s packed with great features that help us manage our customer relationships more efficiently and keep everything running smoothly.
Akansh has been incredibly helpful, always ready with solutions and advice tailored to our needs. His support has been a big part of why we’re getting so much out of the platform.

Attrangi
India
7 months using the app
August 29, 2024

The BIK app's usability is outstanding, reflecting the thorough and detailed work put into its development. The journey-building process is intuitive, allowing us to create and launch customer journeys with ease. The optimization features have significantly boosted our revenue, proving the app’s value.

What sets BIK apart is the amazing team support. The fortnightly calls have been instrumental in optimizing our strategy without overwhelming our end users. A special shoutout to their support team like Rajat, Sudarshan, Vidushi, and Krishna for being incredibly prompt and helpful—always just one ping away from a solution. Highly recommended!

PAC Cosmetics
India
3 months using the app
August 28, 2024

The support from BIK has been outstanding throughout our onboarding and setup process. The team is highly responsive to any issues and consistently delivers on creating tailored journeys to meet our specific needs.

Caresmith
India
3 months using the app
August 29, 2024

Bik is a one-stop solution for all your marketing needs, integrating seamlessly with WhatsApp, Instagram, emails, Facebook, and Messenger. It offers customizable templates, automation, and detailed analytics, making it perfect for personalized, multi-channel engagement. With smooth CRM integration and an intuitive interface, Bik has boosted our efficiency and customer interaction across platforms.

theshimmerhouse
India
2 months using the app
August 12, 2024

BIK seamlessly integrates with WhatsApp, text, and every channel, making it easy to reach our audience across multiple platforms. The user-friendly interface and powerful features allow us to create, monitor, and optimize our campaigns with ease.

Highly recommended!

SCOOBOO
India
8 months using the app
August 23, 2024

BIK is an ultimate marketing solution across all channels like whatsApp, instagram, emails and SMS. The portal itself is very user friendly and easy to understand the work on.
The team is highly supportive and is quick to response to all our queries.
Overall our experience with BIK has been very good.

Balenzia
India
3 months using the app
August 23, 2024

Setting this up and using this has been easy, the customer success team has helped through out the process. We have seen our retention rates improve.
Good tool!

ADF Soul
India
2 months using the app
August 8, 2024

One of the best 360 degree solution. Highlight is their support team - Rajat, Vidushi and team are always spot on from the time of onboarding to optimisation.
We are able to do almost everything via this app be it retention, remarketing or acquisition. This is the only solution you need if you are into D2C space.

Gillori
India
2 months using the app
August 2, 2024

It's the one-stop solution that integrates seamlessly with SMS, WhatsApp, Instagram, emails, Facebook, and Messenger. BIK excels at handling marketing across these channels, ensuring a smooth and efficient process. Their unified helpdesk simplifies addressing client queries by consolidating all channels into a single, easy-to-use dashboard. Plus, their team is always open and ready to assist you every step of the way. BIK truly makes marketing a breeze!

Muvazo
India
About 1 month using the app