BIK Instagram, Whatsapp, Email

Sharing our journey with the BIK app has been a pleasant surprise in the world of customer service and campaign management tools for WhatsApp and emails. Honestly, the onboarding process was smooth sailing. BIK has revolutionized our workflow, simplifying countless manual tasks into efficient processes, and it's definitely worth analyzing the return on investment. What makes BIK truly exceptional is its unwavering dedication to customer satisfaction and responsiveness. The team is quick to update on issues and incredibly supportive in every aspect.

Our point of contact, Akansh, does an excellent job and is prompt in addressing matters. During onboarding, we worked with Krishnakant, who was exceptionally patient throughout the process. Sudarshan has been instrumental in resolving daily support issues. The entire team is consistently available to assist. We're delighted to have joined such a cost-effective platform.

Very poor service. I installed and used it for 1 month, after trial ended, no one from their team mail/msg us. Our customer stopped getting delivery confirmation msg. When I talk to them on customer care, they were lazy replies, after 24hrs they said I have to opt fro $200 plan, before that we have set auto billing method, they said you have to increase limit and later said $200 pre-paid plan. If you are serious d2c brand, don't use them.

The experience is seamless and the UI is great! Cheers to the team :)

I am a BIK user on behalf of my brand The Yellow Dwelling and I'm firstly very happy with the commitment and professional service of the BIK team. Any marketing requirement is serviced innovatively with platform solutions. We sometimes find it hard to set up automation conditions ourselves. Flossy and team just get this done for us so quickly. The monthly support calls are very useful to understand how to use tool offerings correctly and adapt it to my marketing requirements. As a marketeer it is easy to segment, do exclusions and see analytics. I also find it trustworthy as the platform does not over attribute. all in all I recommend!

Efficient, intuitive, and versatile!

BIK seamlessly streamlines marketing processes. With its user-friendly interface, comprehensive analytics, and customizable automation features, it empowers businesses to optimize campaigns effortlessly. From lead generation to customer engagement, it's a game-changer for maximizing ROI and driving growth. Highly recommended for any organization seeking to enhance their marketing strategies.

Another super Plus is that their customer support, especially Flossy really did a great job in the onboarding and continuing to solve everything for us on priority.

Hi, Very excited to give my review with BIK, it's very rare when you require urgent changes and others are available, but with BIK, I experienced they are always available for me and solve my queries, even thousands of my changes, my hard work changed to smart work via using this App, even my customers are very happy of prompt Auto response what BIK team has done for us, from my end it's highly recommended app to everyone for handle campaigns customer supports & many more.

Bik has truly transformed my work experience!
Flossy's assistance has been great with prompt support and quick problem solving. It simplifies segments, journeys and data analysis seamlessly. The consistent new updates on Bik are exciting & easy to learn as well as use.

I'm thrilled to share my experience with the BIK app, a rare gem in the realm of customer service and campaign management tools. BIK has transformed my work process, turning countless manual tasks into streamlined, efficient workflows. What truly sets BIK apart is its unwavering commitment to customer satisfaction and responsiveness.

BIK's team (Akansh) is always available and ready to promptly address any queries or concerns. Their dedication to timely support ensures that users like myself can navigate through challenges seamlessly.

Bik's Team has done a great job so far supporting Local Nation's initiative on the Bik App. Indeed very prompt and responsive at solving issues and overall a very satisfactory experience with the support provided. Great to see timely updates and new features!

I recently used this amazing Email and WhatsApp marketing app and was blown away. It's user-friendly and powerful. But what really stood out was the top-notch support, especially from AKANSH.
PRO TIP For BIK - Never let Akansh leave BIK he is an asset as a matter of fact give him some equity in the name of ESOP he deserves that