Reviews (92)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
September 10, 2024

BIK has revolutionized our customer engagement by integrating seamlessly with WhatsApp, SMS, Instagram, and more. The easy-to-use automation tools and unified dashboard simplify our marketing efforts, while detailed analytics help optimize campaigns. BIK has made multi-channel communication efficient, and Rajat Vaishnav & his support team is always helpful. A must-have for improving customer retention!

Milton
India
About 2 months using the app
April 25, 2024

The best app out there for your all in my marketing needs. BIK is clearly one stop solution provider for all your marketing needs. They integrate with sms,whatsapp, instagram,emails, facebook and messenger seamlessly and handles marketing in these channels really well. The unified helpdesk makes our job easier to address client queries from all channels in a single dashboard. They are always open to feedbacks and ready to make the changes and thats what makes them good. i have used many other softwares before and bik has been the best so far.

TOC-G WATCHES
India
4 months using the app
August 23, 2024

BIK is an ultimate marketing solution across all channels like whatsApp, instagram, emails and SMS. The portal itself is very user friendly and easy to understand the work on.
The team is highly supportive and is quick to response to all our queries.
Overall our experience with BIK has been very good.

Balenzia
India
3 months using the app
May 24, 2024

Bik is the ultimate app for all your marketing needs. It handles Marketing Campaigns & Automations seamlessly across WhatsApp, Instagram, Email, and SMS. The Advanced Chatbot & Journeys for WhatsApp & Instagram enhance customer interaction, while the Customer Service Suite consolidates Inbox, Messenger, Instagram, WhatsApp, SMS, and Email into one efficient platform.

The Instagram AI feature, with Comment to DM and End-to-End purchase capabilities, is a game-changer. Plus, the Gamification tools like Spin the Wheel, Back in Stock, and Price Drop notifies keep customers engaged and returning.

Bik's robust analytics and responsive support team make it an indispensable tool for any e-commerce store aiming to boost media campaign effectiveness and user engagement.

Lavie World
India
8 months using the app
August 28, 2024

The support from BIK has been outstanding throughout our onboarding and setup process. The team is highly responsive to any issues and consistently delivers on creating tailored journeys to meet our specific needs.

Caresmith
India
3 months using the app
August 23, 2024

Setting this up and using this has been easy, the customer success team has helped through out the process. We have seen our retention rates improve.
Good tool!

ADF Soul
India
2 months using the app
August 2, 2024

It's the one-stop solution that integrates seamlessly with SMS, WhatsApp, Instagram, emails, Facebook, and Messenger. BIK excels at handling marketing across these channels, ensuring a smooth and efficient process. Their unified helpdesk simplifies addressing client queries by consolidating all channels into a single, easy-to-use dashboard. Plus, their team is always open and ready to assist you every step of the way. BIK truly makes marketing a breeze!

Muvazo
India
About 1 month using the app
September 4, 2024

Amazing App, even more amazing team !!!!

Would suggest to try this app, we are sure you wont be disappointed.

Thanks Rajat Vaishnav and whole team.

You guys rock.

Instore
India
3 months using the app
June 19, 2024

It's truly an all-in-one platform that brings together everything you need in one place.
The layout is clean and well-organized, ensuring that even new users can find what they need without any confusion.
Moreover, the app's functionality is impressive.

KHOJ.CITY
India
3 months using the app
August 8, 2024

One of the best 360 degree solution. Highlight is their support team - Rajat, Vidushi and team are always spot on from the time of onboarding to optimisation.
We are able to do almost everything via this app be it retention, remarketing or acquisition. This is the only solution you need if you are into D2C space.

Gillori
India
2 months using the app