Reviews (130)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for boosting email marketing through reliable delivery and seamless contact synchronization. It features an AI-powered chatbot, CRM, and a user-friendly interface with tools like a workflow builder and analytics. The app integrates well with Shopify, offers spam protection, and is easy to set up and manage. Support is noted for its responsiveness and helpfulness in enhancing marketing and customer engagement strategies.
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Absolutely horrible experience with our Brand Nutrispray.
- They take 3 months advance, since they know their customer support and onboarding is horrible. Brand cannot get this money back.
- Their onboarding team is horrible - Took 2 weeks and still couldnt onboard our journey messages
- The marketing promises made by Mr Prem Kisan were all false. We said the 1 thing important to us was customer support and Onboarding support. They put a largely incompetent team that would setup calls after work hours
- They seem to be understaffed. We requested Twice for a change in Support manager, unfortunately no one was allocated.
DONOT GO TO BIK. Its a complete loss of your 3 month amount.
Very poor service. I installed and used it for 1 month, after trial ended, no one from their team mail/msg us. Our customer stopped getting delivery confirmation msg. When I talk to them on customer care, they were lazy replies, after 24hrs they said I have to opt fro $200 plan, before that we have set auto billing method, they said you have to increase limit and later said $200 pre-paid plan. If you are serious d2c brand, don't use them.
Bad. No way to test or buy without talking to support. It should be removed from the Shopify store.