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I've been using Bik for our email marketing needs, and it has been an incredible experience. The platform is user-friendly, offering a range of powerful features.
What truly sets Bik apart is their exceptional team support. Anytime we encountered an issue or had a question, their support team responded promptly and went above and beyond to assist us. Their expertise and dedication are unparalleled.
Overall, Bik is a fantastic choice for anyone looking to elevate their email & whatsapp marketing efforts. Highly recommended!
BIK is a very user-friendly platform that is ideal for beginners. Overall, the UI is really fantastic and simple to use. The group works quickly to resolve problems and create routes that meet our needs.
Bik is the ultimate app for all your marketing needs. It handles Marketing Campaigns & Automations seamlessly across WhatsApp, Instagram, Email, and SMS. The Advanced Chatbot & Journeys for WhatsApp & Instagram enhance customer interaction, while the Customer Service Suite consolidates Inbox, Messenger, Instagram, WhatsApp, SMS, and Email into one efficient platform.
The Instagram AI feature, with Comment to DM and End-to-End purchase capabilities, is a game-changer. Plus, the Gamification tools like Spin the Wheel, Back in Stock, and Price Drop notifies keep customers engaged and returning.
Bik's robust analytics and responsive support team make it an indispensable tool for any e-commerce store aiming to boost media campaign effectiveness and user engagement.
BiK is a suite of apps and features catering to all your marketing needs, from advanced rental marketing to IG automation. I love the product, and even more, I appreciate the support. The BiK team is truly helpful in listening to feedback and acting on it.
I'm excited to see more innovative AI features and applications in BiK.
One stop solution for retention. Their analytics is a great help to clearly understand the journey and flows. The support team is also exceptionally helpful and responsive
We have had a very seamless experience with Bik. It has all the capabilities and features required for an e-commerce brand. Their customer support is extremely prompt and all concerns get resolved quickly.
The best app out there for your all in my marketing needs. BIK is clearly one stop solution provider for all your marketing needs. They integrate with sms,whatsapp, instagram,emails, facebook and messenger seamlessly and handles marketing in these channels really well. The unified helpdesk makes our job easier to address client queries from all channels in a single dashboard. They are always open to feedbacks and ready to make the changes and thats what makes them good. i have used many other softwares before and bik has been the best so far.
It's been almost 2 months working with BIK and truly an amazing experience with the tool. They have been very thoughtful creating the tool, especially for WhatsApp marketing. It's capable enough and beyond to handle almost all the use cases that a marketer needs.
Shout out to our CSM Flossy to being on her toes to listen and provide quick resolution to our queries.
We have been using BIK one month now, till now the experience is good.
The team of BIK is great to work with, they are available at your convenience and explain to you every little detail with patience.
Special mention to Akansh who was available 24*7 without hesitation to solve every problem or doubt. So thanks Akansh and team for your support.
BIK is an exceptional marketing tool. It's very user-friendly, and the automated journeys streamline the marketing process effectively. Navigation is very easy, making it simple to use. The team's quick and supportive responses further enhance the experience.