Reviews (73)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
June 14, 2024

I've been using Bik for our email marketing needs, and it has been an incredible experience. The platform is user-friendly, offering a range of powerful features.

What truly sets Bik apart is their exceptional team support. Anytime we encountered an issue or had a question, their support team responded promptly and went above and beyond to assist us. Their expertise and dedication are unparalleled.

Overall, Bik is a fantastic choice for anyone looking to elevate their email & whatsapp marketing efforts. Highly recommended!

Cottagora
India
6 months using the app
June 18, 2024

BIK is a very user-friendly platform that is ideal for beginners. Overall, the UI is really fantastic and simple to use. The group works quickly to resolve problems and create routes that meet our needs.

UrbanStree
India
3 months using the app
June 11, 2024

One stop solution for retention. Their analytics is a great help to clearly understand the journey and flows. The support team is also exceptionally helpful and responsive

Justhuman
India
6 months using the app
May 29, 2024

We have had a very seamless experience with Bik. It has all the capabilities and features required for an e-commerce brand. Their customer support is extremely prompt and all concerns get resolved quickly.

d'you
India
10 months using the app
June 7, 2024

The experience is seamless and the UI is great! Cheers to the team :)

Gladful
India
3 months using the app
May 24, 2024

Bik is the ultimate app for all your marketing needs. It handles Marketing Campaigns & Automations seamlessly across WhatsApp, Instagram, Email, and SMS. The Advanced Chatbot & Journeys for WhatsApp & Instagram enhance customer interaction, while the Customer Service Suite consolidates Inbox, Messenger, Instagram, WhatsApp, SMS, and Email into one efficient platform.

The Instagram AI feature, with Comment to DM and End-to-End purchase capabilities, is a game-changer. Plus, the Gamification tools like Spin the Wheel, Back in Stock, and Price Drop notifies keep customers engaged and returning.

Bik's robust analytics and responsive support team make it an indispensable tool for any e-commerce store aiming to boost media campaign effectiveness and user engagement.

Lavie World
India
About 1 year using the app
May 31, 2024

BiK is a suite of apps and features catering to all your marketing needs, from advanced rental marketing to IG automation. I love the product, and even more, I appreciate the support. The BiK team is truly helpful in listening to feedback and acting on it.

I'm excited to see more innovative AI features and applications in BiK.

The Jaipur Studio
India
4 months using the app
June 8, 2024

its amazing tool for retention marketing also very use full for insta DM.

bullionknot
India
About 1 month using the app
May 29, 2024

BIK is an exceptional marketing tool. It's very user-friendly, and the automated journeys streamline the marketing process effectively. Navigation is very easy, making it simple to use. The team's quick and supportive responses further enhance the experience.

Kisah
India
About 2 months using the app
May 22, 2024

It's been almost 2 months working with BIK and truly an amazing experience with the tool. They have been very thoughtful creating the tool, especially for WhatsApp marketing. It's capable enough and beyond to handle almost all the use cases that a marketer needs.

Shout out to our CSM Flossy to being on her toes to listen and provide quick resolution to our queries.

Within Beauty
India
2 months using the app